Customer Relation Officer - Jakarta

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT. MAGADA TIRTA AMERTA membuka posisi Acquisition Expert. Anda akan melakukan engagement personal untuk anggota komunitas penjual, mengelola CRM, dan saluran WhatsApp, sambil menampilkan kemampuan copywriting pada materi komunikasi.

Kandidat diharapkan lulusan S1 dari jurusan apa saja dengan layanan pelanggan kuat, kemampuan komunikasi, presentasi, serta pengalaman menyelenggarakan acara komunitas. Bersedia bekerja di Jabodetabek dan area Karawang, Serang, Cilegon (1–2 acara/bulan).

Qualifications

• Minimal S1 dari jurusan apa saja.
• Pelayanan pelanggan yang unggul dan kemampuan komunikasi yang baik.
• Portofolio copywriting wajib dilampirkan.
• Kemampuan presentasi dan organisasi acara dasar.
• Berpengalaman 6 bulan di bidang terkait atau magang.
• Siap menangani acara di Jabodetabek + Karawang, Serang, Cilegon (1–2 acara/bulan).

Responsibilities

• Engagement personal untuk anggota komunitas penjual.
• CRM dengan anggota yang ada maupun baru.
• Mengelola channel WhatsApp untuk komunitas penjual (copywriting dibutuhkan).

Skills

CRM

Copywriting

Customer service

Communication

Presentation

Event organizing

Problem solving

Face-to-face service

WhatsApp management

Education

S1 from any majors

Tools

WhatsApp

Job description

PT. MAGADA TIRTA AMERTA founded in 2014, and has been in manpower business since 2017, with projects spread throughout Indonesia. Through our journey we have sharpen our skills and experience to fulfill the client’s needs. OUR SERVICE

• MANPOWER SERVICE
• BELOW THE LINE ACTIVATION
• ACQUISITION EXPERT Job Description: - Personal engagement for our top member in seller community
• Customer Relationship Management with existing and new members
• Manage Whatsapp Channel with member of seller community (copywriting skill is required) Requirements:
• S1 from any majors
• Excellent Customer Service skills (preferable has good face to face customer service)
• Used to handle complaints with good problem solving skills
• Basic Copywriting Skills (portfolio is required to attach with CV)
• Excellent Communication Skills
• Basic to Medium Presentation Skills
• Basic to Medium Spreadsheet Skills
• Basic Event Organizing Skills (experience in handling event in community in campus required)
• Minimum 6 months experience in related field, or internship experience
• Willing to handle event around Jabodetabek area + Karawang, Serang, Cilegon (1 to 2 events per month)
• Number of candidates required: 1 (one) person