Customer Expert (Swedish Speaker)

Teleperformance; Provinsi Bali; On-site; IDR 167,400,000 - 234,360,000; Full time

Benefits offered by this job

Performance incentives

Flight to Bali

Working visa

Holiday pay

Job summary

Teleperformance is seeking Swedish-speaking customer support professionals to join our Bali-based team. The role requires delivering excellent service to the Swedish market and handling inquiries via phone, chat, or email.

You will work in a dynamic, international environment and collaborate with internal teams for continuous improvement. The ideal candidate has Swedish fluency, a diploma or bachelor’s degree, and at least one year of work experience.

Qualifications

• Fluency in Swedish (spoken and written).
• Able to start immediately.
• Strong communication and problem-solving skills.
• Customer service or hospitality oriented.
• Willing to relocate to Bali, Indonesia.
• 1 year experience of work in any fields.

Responsibilities

• Handle inquiries via phone, chat, or email from the Swedish market.
• Provide exceptional customer support and resolve issues professionally.
• Ensure high levels of customer satisfaction.
• Collaborate with internal teams for continuous improvement.
• Maintain accurate records of customer interactions.

Skills

Swedish language fluency

Immediate start

Strong communication

Problem-solving

Customer service experience

Diploma/Bachelor's degree

Customer service oriented

Willing to relocate to Bali

1 year work experience

Education

Diploma

Bachelor's degree

Job description

If you are able to speak in Swedish and passionate about delivering excellent customer support, we’d love to hear from you. This is a great opportunity to work in a dynamic and international environment.

Key Requirements:

• Fluency in Swedish (spoken and written)
• Able to start immediately
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• At least a diploma or bachelor's degree
• Customer service or hospitality oriented
• Willing to relocate to Bali, Indonesia
• 1 year experience of work in any fields

Job Responsibilities:

• Handle inquiries via phone, chat, or email from the Swedish market
• Provide exceptional customer support and resolve issues professionally
• Ensure high levels of customer satisfaction
• Collaborate with internal teams for continuous improvement
• Maintain accurate records of customer interactions

What You'll Get:

• Monthly performance incentives & project allowance
• Flight ticket to Bali!
• Working Visa
• Holiday pay if working on public holiday

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

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