Corporate Human Resources Manager

PT Novus Hotel Manajemen; Jakarta Utara; Sur place; IDR 167 400 000 - 279 000 000; Plein temps

Résumé du poste

PT Novus Hotel Manajemen is seeking an experienced HR leader to drive recruitment and people development across NOVUS. You will partner with General Managers and department heads to implement training, evaluate staff, and enhance HR practices at both corporate and hotel-unit levels.

The role focuses on immediate recruitment priority, ongoing staff development, and compliant HR management across four- or five-star properties in Indonesia. Based at the Jakarta Corporate Office with travel to units.

Qualifications

• Minimum five years of progressive HR experience, including hotel HR exposure.
• Experience leading hotel HR activities or a substantial hotel HR function.
• Strong English and Indonesian communication skills.

Responsabilités

• Lead sourcing, screening, structured interviews, assessments, reference checks, offers and joining for corporate and priority vacancies.
• Agree role requirements with hiring managers and present evidence-based shortlists.
• Monitor recruitment across properties and maintain standards.
• Review org structures, headcounts and succession risks with GMs and Finance.
• Establish performance and competency review processes for corporate and hotel staff.
• Assess training needs and develop annual plans for corporate and hotel units.
• Deliver orientation, interviewing, supervisory and people-management programs.
• Track training completion and ensure onboarding for new joiners.

Connaissances

HR management

Recruitment

Training design

Performance reviews

Employee relations

Compliance

Formation

HR qualification

Outils

Spreadsheets

HRIS

MS Office

Description du poste

Lead hands-on recruitment and people development across NOVUS. Evaluate and review staff performance and capabilities at both corporate and hotel-unit level; prepare, implement, monitor and continuously improve training and development programs in direct partnership with General Managers and department heads. Recruitment is the immediate priority. Staff evaluation, training, employee development and sound HR management are continuing responsibilities, not duties performed only when recruitment is quiet.

Key responsibilities :

Lead sourcing, screening, structured interviews, assessments, authorised reference checks, offer coordination and joining arrangements for corporate and priority hotel vacancies

Agree role requirements and selection criteria with the hiring manager, and present evidence-based shortlists with clear recommendations

Monitor routine property recruitment through agreed standards and authority

Review organisation structures, approved headcounts, staffing requests and succession risks with General Managers and Finance

Establish and conduct a consistent performance and competency review process for corporate and hotel-unit employees

Assess training needs at the corporate office and each hotel unit using staff reviews, competency checks, onboarding needs, guest-service feedback, operational issues and management input

Develop an annual training and development plan and practical monthly calendars for corporate teams and each hotel unit

Personally deliver orientation, interviewing, supervisory, people-management and other appropriate programs

Track planned versus completed training, follow up missed sessions and ensure new or absent employees receive required learning

Ensure company orientation, role-specific onboarding and new-joiner follow-up are completed

Required experience and capabilities :

At least five years of progressive HR experience, including two years leading hotel HR activities or a substantial hotel HR function, with experience in four- or five-star hotels or resorts

Proven ability to manage recruitment independently, including supervisory and management vacancies, and to assess candidates beyond their CV presentation

Practical experience evaluating staff, preparing training programs, coordinating delivery with hotel management, monitoring implementation and assessing workplace results

Experience in employee relations, performance-review processes, onboarding and employee development; working knowledge of Indonesian employment requirements

Sound judgment, confidentiality, strong organisation and follow-through

Professional English and Indonesian communication; confident use of spreadsheets, HR systems and digital tools

A relevant HR, Hospitality, Business, Psychology or related qualification, or equivalent professional experience

Willingness to be based at the Jakarta Corporate Office and travel regulary to hotel and resort units

Novus Hotels & Resorts is a growing hospitality management company operating high-standard resorts in Indonesia. We believe a hotel is not only a place to stay, but a complete guest experience created through distinctive design, warm service, and strong local character.

Each Novus property has its own identity while maintaining consistently high service standards.

We are looking for people with true passion for hospitality, who enjoy serving others, are willing to learn, and want to build a long-term career as part of the Novus family.

Novus Hotels & Resorts is a growing hospitality management company operating high-standard resorts in Indonesia. We believe a hotel is not only a place to stay, but a complete guest experience created through distinctive design, warm service, and strong local character.

Each Novus property has its own identity while maintaining consistently high service standards.

We are looking for people with true passion for hospitality, who enjoy serving others, are willing to learn, and want to build a long-term career as part of the Novus family.