Contracts & Billing Operations Associate

RTI Health Solutions; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

RTI Health Solutions in Jakarta is seeking a Contracts & Billing Support Officer to provide administrative support across contract, legal, billing and related business operations. You will enter information into electronic contract request forms and client portals, track status, and follow up with clients and vendors.

The role requires strong attention to detail, excellent organisational skills, and the ability to manage multiple tasks while maintaining accuracy in a deadline-driven environment.

Qualifications

• Bachelor's degree or equivalent
• 1 year of relevant administrative/billing experience
• Proficiency in Microsoft 365 apps (Excel, Word, Outlook, Teams)
• Strong data-entry accuracy and attention to detail
• Excellent organisational skills with multiple priorities
• Effective written and verbal communication with internal teams and external stakeholders
• Experience with electronic systems, portals and contract/billing processes
• Ability to work independently and proactively manage tasks

Responsibilities

• Provide administrative support across contract, legal, billing and related operational activities.
• Accurately enter and maintain information in electronic contract request forms, client portals and business systems.
• Perform manual data entry within client systems and portals.
• Track contract requests, documentation, outstanding actions and status updates.
• Follow up with clients and vendors regarding contract status and required documentation.
• Coordinate with internal stakeholders to obtain information and documentation for contract-related activities.
• Support billing activities and maintain accurate billing information.
• Maintain organised electronic records, trackers, and correspondence.
• Respond to routine queries from internal/external stakeholders and escalate when needed.
• Assist with other administrative and operational activities as required

Skills

Microsoft 365

Excel

Word

Outlook

Teams

Data entry

Documentation

Communication

Organisational skills

Education

Bachelor's degree

Tools

Contract management systems

Client portals

Electronic databases

Job description

RTI Health Solutions in Jakarta is seeking a Contracts & Billing Support Officer to provide administrative support across contract, legal, billing and related business operations. You will enter information into electronic contract request forms and client portals, track status, and follow up with clients and vendors.

The role requires strong attention to detail, excellent organisational skills, and the ability to manage multiple tasks while maintaining accuracy in a deadline-driven environment.