Community Management

MOVA; Banten; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

MOVA in Indonesia is seeking a Community Manager to oversee engagement across social platforms and groups, guiding conversations and themes to keep members informed.

You will monitor sentiment, extract insights, and plan live sessions and polls to boost participation, ensuring feedback translates into meaningful improvements.

Qualifications

Responsibilities

• Manage daily interactions across channels and groups (comments, DMs, etc.)
• Determine themes and communication flow across digital platforms (live sessions, channels, groups)
• Maintain active and relevant engagement
• Monitor user sentiment and feedback
• Extract insights from conversations
• Plan and execute community activities, such as: Discussions
• Polls
• Adjust topics based on user insights
• Increase participation and engagement during live sessions

Job description

• Manage daily interactions across channels and groups (comments, DMs, etc.)
• Determine themes and communication flow across digital platforms (live sessions, channels, groups)
• Maintain active and relevant engagement
• Monitor user sentiment and feedback
• Extract insights from conversations
• Plan and execute community activities, such as:
• Discussions
• Polls
• Adjust topics based on user insights
• Increase participation and engagement during live sessions