Community Specialist

PT Kraton Teknologi Indonesia; Jakarta Selatan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Kraton Teknologi Indonesia is seeking a proactive Community Manager to build and nurture relationships with customers, parenting communities, healthcare professionals, and strategic partners in Jakarta.

You will plan online and offline events such as parenting workshops, product launches, and brand activations, identify partnership opportunities with hospitals and family-focused businesses, and coordinate campaigns with Marketing, Creative, and Sales teams.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, PR, or related field.
• Minimum 2 years in community management, events, partnerships, marketing, or brand activation.
• Strong communication, interpersonal, and negotiation skills.
• Experience organizing online and offline events.
• Strong networking and relationship-building abilities.
• Ability to handle multiple projects in fast-paced environments.
• Experience in baby/parenting or FMCG or lifestyle industry is a plus.

Responsibilities

• Build and manage relationships with customers, parenting communities, healthcare professionals, and strategic partners.
• Plan and execute online and offline events, including parenting workshops, product launches, community gatherings, and brand activations.
• Identify and develop partnership opportunities with hospitals, clinics, parenting communities, family-oriented businesses, and other relevant organizations.
• Coordinate partnership campaigns and collaborative marketing activities to increase brand awareness and engagement.
• Engage with the community, gather customer feedback, and provide insights to improve products, services, and customer experience.
• Work closely with the Marketing, Creative, and Sales teams to ensure smooth execution of campaigns, events, and partnerships.
• Monitor and report the performance of community initiatives, events, and partnerships, and recommend improvements.

Skills

Communication skills

Negotiation

Networking

Event planning

Partnerships

Brand activation

Education

Bachelor's degree in Marketing, Communications, Business, Public Relations

Job description

Build and manage relationships with customers, parenting communities, healthcare professionals, and strategic partners.

Plan and execute online and offline events, including parenting workshops, product launches, community gatherings, and brand activations.

Identify and develop partnership opportunities with hospitals, clinics, parenting communities, family-oriented businesses, and other relevant organizations.

Coordinate partnership campaigns and collaborative marketing activities to increase brand awareness and engagement.

Engage with the community, gather customer feedback, and provide insights to improve products, services, and customer experience.

Work closely with the Marketing, Creative, and Sales teams to ensure smooth execution of campaigns, events, and partnerships.

Monitor and report the performance of community initiatives, events, and partnerships, and recommend improvements.

Requirements

Bachelor's degree in Marketing, Communications, Business, Public Relations, or a related field.

Minimum 2 years of experience in Community Management, Event Management, Partnerships, Marketing, or Brand Activation.

Strong communication, interpersonal, and negotiation skills.

Experience organizing online and offline events.

Strong networking and relationship-building abilities.

Able to manage multiple projects and work in a fast-paced environment.

Passionate about building communities and creating meaningful customer experiences.

Experience in the baby, parenting, FMCG, or lifestyle industry is a plus.