Commercial Bussines Officer

PT East Java Development; Lamongan; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT East Java Development is seeking a Commercial Business Support to assist in quotes, documentation, and coordination with Finance and Operations to ensure accurate billing and smooth service delivery. You will gather market information to support planning and development activities and maintain commercial records.

The role requires a Bachelor’s degree in Business or related field, 1+ year in logistics/commercial, strong Excel and data skills, and fluent English for cross-functional

Qualifications

• Bachelor’s degree in Business, Management, or related field.
• 1+ year of Commercial/Marketing experience in logistics, port, or shipping; fresh graduates with relevant internships are welcome.
• Familiar with commercial documents (quotation, invoice, contract, billing support).
• Positive attitude with strong customer handling and coordination skills.
• Proficient in data processing and Microsoft Excel, with strong market research and data analysis skills.
• Basic understanding of billing processes, cargo handling, and commercial operations.
• Fluent in English (written and spoken).

Responsibilities

• Provide supporting for commercial activities, including preparing price quotes and maintaining documentation for the Commercial Head, Commercial Manager, Assistant Commercial Manager, and Trucking Coordinator.
• Coordinate and communicate with Finance and Operational departments regarding cargo handling activities and billing processes to ensure smooth service delivery and accurate invoicing.
• Conduct basic market research and gather market information to support commercial planning and business development activities.
• Prepare, format, and submit commercial proposals, service agreements, and pricing documents as required by the commercial team.
• Maintain and update commercial databases, filing systems, and customer records to ensure documentation is accurate, organized, and easily accessible.
• Monitor and follow up on the status of submitted bids, outstanding contracts, and pending customer inquiries to support the sales pipeline.
• Compile and prepare commercial activity reports, customer data summaries, and market information for review by the commercial team.
• Assist in coordinating and scheduling customer business meetings, visits, and presentations, and prepare supporting materials as needed.
• Support service order processing and ensure all required documentation is complete before submission to finance and operational departments.
• Ensure all commercial communications, correspondence, and documentation comply with company policies and standards.

Skills

Microsoft Excel

Data analysis

Data processing

Customer handling

Coordination skills

Market research

English fluency

Education

Bachelor’s degree in Business, Management, or related field

Job description

The Commercial Business Support is responsible for providing support for all commercial activities, including preparing quotes, maintaining commercial documentation, and supporting the day-to-day needs of the Commercial Head, Commercial Manager, Assistant Commercial Manager, and Trucking Coordinator. This role also coordinates with the Finance and Operations departments regarding cargo handling and billing processes to ensure smooth service delivery and accurate billing, as well as conducting basic market research and gathering market information to support commercial planning and business development activities.

Key responsibilities

Provide supporting for commercial activities, including preparing price quotes and maintaining documentation for the Commercial Head, Commercial Manager, Assistant Commercial Manager, and Trucking Coordinator.

Coordinate and communicate with Finance and Operational departments regarding cargo handling activities and billing processes to ensure smooth service delivery and accurate invoicing.

Conduct basic market research and gather market information to support commercial planning and business development activities.

Prepare, format, and submit commercial proposals, service agreements, and pricing documents as required by the commercial team.

Maintain and update commercial databases, filing systems, and customer records to ensure documentation is accurate, organized, and easily accessible.

Monitor and follow up on the status of submitted bids, outstanding contracts, and pending customer inquiries to support the sales pipeline.

Compile and prepare commercial activity reports, customer data summaries, and market information for review by the commercial team.

Assist in coordinating and scheduling customer business meetings, visits, and presentations, and prepare supporting materials as needed.

Support service order processing and ensure all required documentation is complete before submission to finance and operational departments.

Ensure all commercial communications, correspondence, and documentation comply with company policies and standards.

About you

Bachelor’s degree in Business, Management, or related field

1+ year of Commercial/Marketing experience in logistics, port, or shipping; fresh graduates with relevant internships are welcome.

Familiar with commercial documents (quotation, invoice, contract, billing support).

Positive attitude with strong customer handling and coordination skills.

Proficient in data processing and Microsoft Excel, with strong market research and data analysis skills.

Basic understanding of billing processes, cargo handling, and commercial operations.

Fluent in English (written and spoken).