Collection Trainer

Home Credit Indonesia; Kota Yogyakarta; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Home Credit Indonesia is seeking a Training Specialist to help build and deliver training programs for the Risk Collection function in Yogyakarta. You will design materials, run sessions, and ensure end-to-end training processes are executed on schedule.

You should have a Bachelor's degree, around 2 years' experience in Learning & Development or as a Trainer, and be proficient with LMS and MS Office; fluency in English or Bahasa Indonesia is expected; willing to relocate to Yogyakarta.

Qualifications

• Possess Bachelor's degree in any major from reputable University.
• Good communication skill both verbal and written in English or Bahasa Indonesia.

Responsibilities

• Conducting training and socialization to designated collection team member, in regards to achieve training objective of all module and materials.
• Responsible in delivering training for all department under Risk Collection Function.
• To deliver all required training programs accomplished as timeline to specific designated collection team.
• To manage training class to be conducted and managing training activity by end-to-end process.
• Training preparation including mastering training material and manual.
• To provide training report and activity updates to Training SPV in timely manners.

Skills

Communication skills

Education

Bachelor's degree

Tools

Learning Management System (LMS)

Microsoft Office

Job description

To develop collection team of HCID by conducting training and socialization to designated collection team member in regard to the objective of all training module and material

What you will do:

• Conducting training and socialization to designated collection team member, in regards to achieve training objective of all module and materials.
• Responsible in delivering training for all department under Risk Collection Function.
• To deliver all required training programs accomplished as timeline to specific designated collection team.
• To manage training class to be conducted and managing training activity by end-to-end process.
• Training preparation including mastering training material and manual.
• To provide training report and activity updates to Training SPV in timely manners.

What you will need to have:

• Possess Bachelor's degree in any major from reputable University.
• Preferably has minimum 2 years of experience as Trainer, Learning & Development or Training consultant.
• Has experience in managing online or offline training for mass position training will be a good plus (i.e providing training for customer service, collection, sales agent).
• Tech savvy, experience with Learning Management System (LMS) and Microsoft Office.
• Familiar with training design and experienced to develop learning materials based on learning syllabus.
• Good communication skill both verbal and written in English or Bahasa Indonesia.
• Preferably current domicile or willing to relocate to Yogyakarta.