Collection Strategy Senior Analyst

cermati.com; Indonesia; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

cermati.com is looking for a professional to develop and maintain operational monitoring tools and support decision-making through data-driven insights. This role involves managing accurate reporting, designing incentive schemes, and enhancing team engagement.

The ideal candidate will hold a Bachelor's Degree from a reputable university, have at least 3 years of relevant experience, and excel in tools like SQL and Big Query.

Qualifications

• Minimum 3 years of experience in a similar role.
• Strong communication and negotiation skills.
• Proficient in using Big Query and/or SQL.

Responsibilities

• Develop and maintain operational monitoring tools.
• Manage distribution of reports to stakeholders.
• Implement non-financial motivation programs.
• Formulate incentive schemes for target achievement.
• Translate business requirements into data specifications.
• Coordinate and communicate with internal business units.
• Prepare operational performance evaluation reports.

Skills

Computer applications proficiency

Communication skills

Negotiation skills

Big Query proficiency

SQL proficiency

Education

Bachelor Degree (S1) from Reputable University

Tools

Microsoft Excel

Google Sheets

Google Docs

Big Query

SQL

Job description

Job Description

• Develop and maintain operational monitoring tools (dashboards, automated reports, and KPI tracking systems) to support managers in overseeing processes and making data-driven decisions.
• Manage the timely and accurate distribution of reports to all relevant stakeholders, ensuring each business unit receives information aligned with its functions and responsibilities.
• Develop and implement non-financial motivation programs (such as recognition programs, team competitions, and appreciation events) to improve Collection team morale and engagement.
• Formulate and design new incentive schemes (including incentive scheme backtesting) to ensure effectiveness in driving target achievement while maintaining financial sustainability.
• Translate Collection business requirements into technical and data specifications that can be processed by the Collection Analytics team.
• Serve as the main point of contact for the Collection Division in coordinating and communicating with relevant internal business units.
• Prepare periodic operational performance and quality assurance evaluation reports for operational management teams, including improvement recommendations and efficiency enhancement opportunities.

Qualifications

• Bachelor Degree (S1) from Reputable University
• Minimum 3 years of experience in a similar role
• Proficient in computer applications, including Microsoft Excel, Google Sheets, and Google Docs
• Strong communication and negotiation skills
• Proficient in using Big Query and/or SQL