Collection MIS Analyst

Kredivo Group; Jakarta Timur; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

A financial services company located in Indonesia is seeking a dedicated professional to oversee management information systems for collections operations. This role involves developing frameworks, ensuring accurate reporting, and analyzing data. The ideal candidate has a minimum of 2 years' experience in analytics or MIS within financial services and possesses strong analytical, communication, and detail-oriented skills. This position requires positive contributions in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in MIS or analytics roles within financial services.
• Familiarity with collection management systems platforms is preferred.
• Strong analytical and communication abilities essential.

Responsibilities

• Develop and maintain MIS framework for Collection function.
• Ensure accurate reporting and dashboards are updated timely.
• Analyze historical data to set monthly collection targets.

Skills

Analytical skills

Communication skills

Attention to detail

Tools

Collection management systems

Job description

Overview

This person is responsible for overseeing the management information systems to support collections operations. This role includes maintaining performance dashboards, analyzing collection data, setting monthly targets, calculating incentives, and troubleshooting collection tools.

Responsibilities

• Develop and maintain MIS framework for Collection function
• Ensure all reporting and dashboards are timely updated with 100% accuracy
• Analyze historical data to set monthly collection targets for teams and individuals
• Calculate and review monthly incentives to ensure accuracy and fairness
• Support operations team with day-to-day tools
• Work in collaboration with collection strategy, operations, and risk management teams to align MIS outputs with business needs

Qualifications

• Minimum 2 years of experience in MIS or analytics roles within financial services, preferably in collections (Capacity Planning, Target Calculation)
• Familiarity with collection management systems platforms
• Strong analytical and communication abilities
• Attention to detail and high accountability
• Ability to contribute consistently and positively in a fast-paced environment