Contract Supply Chain Executive

H&H Group | B Corp™; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Health & Happiness (H&H) Group, a multinational nutrition and wellness company, seeks a detail-oriented logistics coordinator for its Indonesia operations. The role covers end-to-end shipment coordination, customs documentation, and coordination with distributors to ensure timely deliveries.

The ideal candidate has 3–5 years in logistics or import/export, excellent organization, and strong English communication skills.

Qualifications

• Experience in logistics, supply chain, or import/export operations (3–5 years).
• Detail-oriented with high accuracy in documentation.
• Highly organized with strong time management and coordination skills.
• Excellent spoken and written English.

Responsibilities

• Coordinate inbound and outbound shipments for Indonesia operations and work with freight forwarders and carriers.
• Prepare and manage customs clearance documentation and liaise with BPOM and surveyor agencies.
• Support order processing and stock allocation, ensuring accurate data entry in ERP/logistics systems.
• Maintain shipment records and provide updates on status, clearance progress, and performance.

Skills

Logistics Coordination

Documentation

Communication

Time Management

Independence

English Proficiency

Tools

ERP systems

Customs software

WMS

Job description

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 16 countries in Asia-Pacific, Europe, North America and Oceania with over 2,700 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands.

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through #PurposeLedCareers!

We are passionate about our customers and community and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Your role within the team

• This role is a 1 year contract role, who will plays a key part in ensuring smooth and timely movement of goods, accurate regulatory documentation, efficient order processing, and strong collaboration with logistics partners and distributors. The ideal candidate is highly organized, solutions-driven, and able to coordinate effectively across internal and external stakeholders to maintain operational excellence to support daily supply chain operations for Indonesia market.

Key Responsibilities

1. Logistics & Shipment Coordination

• Coordinate inbound and outbound shipments for Indonesia operations.
• Work closely with freight forwarders, carriers, logistics providers, and warehouse teams to arrange transportation and customs declaration.
• Monitor shipment progress and ensure on-time delivery to warehouses or customers.
• Identify and resolve shipment delays, discrepancies, and logistics issues.
• Arrange product inspections and ensure all surveyor documentation complies with Indonesian import regulations.

2. Customs Documentation & Compliance

• Prepare, review, and manage customs clearance documentation for import and export activities.
• Handle licensing processes related to Prohibitions and Restrictions (Lartas) and coordinate with BPOM and surveyor agencies.
• Ensure accuracy and compliance of all required documentation, including invoices, packing lists, BL/AWB, COO, and import permits.
• Liaise with customs brokers and freight forwarders to ensure smooth clearance and adherence to regulatory requirements.
• Stay updated on Indonesia’s import/export regulations and relay necessary updates to stakeholders.

3. Order Processing & Coordination

• Support order processing and coordinate with key stakeholders on stock allocation.
• Ensure accurate documentation and data entry in ERP or logistics management systems.
• Track purchase orders and delivery schedules to align with supply chain timelines.

4. Reporting & Data Management

• Maintain accurate shipment records, tracking logs, and related documentation.
• Provide timely updates on shipment status, customs clearance progress, and logistics performance.
• Facilitate communication with distributors and logistics service providers.
• Monitor and evaluate logistics service performance and drive continuous improvement.

Desired Skills and Experience

• Around 3-5 years of experience in logistics, supply chain, or import/export operations
• Detail-oriented with strong accuracy in documentation
• Highly organized with strong time management skills
• Effective communicator with strong coordination skills
• Able to work independently and manage responsibilities efficiently
• Excellent command of spoken and written English is required

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

• Salary and benefits will be competitive and commensurate with experience.

All personal data collected is for recruitment purposes only.