Clinic Operations Leader - Patient Experience & Growth

Pt Guna Prakasa Utama; Palembang; On-site; IDR 223,200,000 - 334,800,000; Full time

Job summary

Pt Guna Prakasa Utama is seeking a Performance Enablement Lead for Region 5 to drive continuous improvement across Mill and Estate operations. You will govern CI programs, coordinate with leadership, and enable measurable business value through structured improvement initiatives.

The role requires experience in CI and operational excellence, strong data analysis, and excellent English communication. Willingness to base on site and travel across estates is expected.

Qualifications

• Requires diploma or bachelor degree in related field.
• Minimum 5 years in continuous improvement or performance enablement.
• Experience in manufacturing or agricultural operations preferred.

Responsibilities

• Lead the implementation of Performance Enablement and CI frameworks at regional level.
• Act as the regional focal point for CI governance, cadence reviews, and performance dialogue.
• Support Mills and Estates in identifying, prioritizing, and executing CI initiatives.
• Drive consistent application of daily improvement cycle and project improvement cycle practices.
• Manage and review the Region CI portfolio across Mill and Estate operations.
• Monitor progress, risks, and issue resolution of CI initiatives.
• Support CI capability development through training, learning sessions, and best practice sharing.
• Partner with Region, Mill, and Estate leadership to embed CI into daily operations.
• Coordinate with cross-functional stakeholders to support CI initiatives.
• Prepare and deliver regular CI performance updates to management.

Skills

CI governance

Data analysis

Stakeholder management

English communication

Education

Diploma or Bachelor Degree

Job description

Performance Enablement Lead Region 5

Job Description

Job Purpose and Impact
The Performance Enablement Lead is responsible for leading and enabling Continuous Improvement (CI) across Mill and Estate operations within a defined region. The role ensures disciplined CI governance, effective execution of improvement initiatives, capability development, and realization of measurable business value aligned with operational and strategic objectives.

Key Accountabilities

• Lead the implementation of Performance Enablement and Continuous Improvement (CI) frameworks at regional level.
• Act as the regional focal point for CI governance, cadence reviews, and performance dialogue.
• Support Mills and Estates in identifying, prioritizing, and executing CI initiatives.
• Drive consistent application of daily improvement Cycle and project improvement cycle practices.
• Manage and review the Region CI portfolio across Mill and Estate operations.
• Monitor progress, risks, and issue resolution of CI initiatives.
• Support CI capability development through training, learning sessions, and best practice sharing.
• Partner with Region, Mill, and Estate leadership to embed CI into daily operations.
• Coordinate with cross-functional stakeholders to support CI initiatives.
• Prepare and deliver regular CI performance updates to management.

Qualifications

Minimum Qualifications

• Diploma or Bachelor Degree in a related field/major or equivalent experienceMinimum 5 years of working experience related to this position. Experience in continuous improvement, operational excellence, or performance enablement. Experience supporting manufacturing and/or agricultural operations preferred. Good English communication skill. Good communication with different level of people Fast learner, proactive and familiar with mill or estate operation. Structured problem solving & data analysis Cross-functional influence & stakeholder management Willing to based on site and willing to travel across estates.