Clinic Operations Lead - Elevate Patient Experience

PT. Bumame Cahaya Medika; Daerah Khusus Ibukota Jakarta; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

PT. Bumame Cahaya Medika is seeking a Clinic Supervisor to manage day-to-day operations and ensure efficient service delivery in Jakarta. The ideal candidate will lead cross-functional teams, drive revenue, and maintain high standards of patient care while collaborating with healthcare professionals.

Requirements include a bachelor’s degree, 4–6 years of experience in service operations, and a strong background in customer experience management. This role offers an exciting opportunity to contribute to healthcare innovation.

Qualifications

• Bachelor's degree in any relevant field, preferably operations, business, or healthcare management.
• 4–6 years experience managing service operations.
• 2–3 years experience leading cross-functional teams.

Responsibilities

• Execute and oversee daily clinic operations, ensuring smooth patient flow.
• Ensure compliance with clinic policies and healthcare regulations.
• Drive clinic revenue through effective cross-selling initiatives.
• Collaborate with healthcare professionals and administrative staff.

Skills

Customer experience management

Service operations management

Cross-functional team leadership

Communication

Inventory management

Education

Bachelor’s degree in relevant field

Job description

PT. Bumame Cahaya Medika is seeking a Clinic Supervisor to manage day-to-day operations and ensure efficient service delivery in Jakarta. The ideal candidate will lead cross-functional teams, drive revenue, and maintain high standards of patient care while collaborating with healthcare professionals.

Requirements include a bachelor’s degree, 4–6 years of experience in service operations, and a strong background in customer experience management. This role offers an exciting opportunity to contribute to healthcare innovation.