Clinic Operations Lead: Compliance & Team Performance

SEVEN Retail Group; Bengkulu; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

SEVEN Retail Group seeks a Clinic Operations & Compliance professional to streamline daily operations, maintain equipment and inventory, and oversee patient scheduling while ensuring licensing compliance. The role leads the clinic team, tracks performance, and addresses customer concerns to sustain service quality.

You will drive performance through strategic planning and accurate KPI reporting, supporting the achievement of clinic targets in a fast-paced health services environment.

Qualifications

• 1–2 years in service industry (healthcare preferred).
• Proficient in Excel/Google Sheets.
• Strong analytical and problem-solving skills.

Responsibilities

• Ensure smooth daily clinic operations and maintain equipment and inventory.
• Manage patient scheduling and ensure compliance with health regulations.
• Lead and schedule clinic team; monitor performance and resolve customer concerns.
• Drive clinic targets through strategic planning and KPI reporting.

Skills

Leadership

Public speaking

Communication

Team coordination

Analytical thinking

Problem solving

Detail-oriented

Ability to work under pressure

Tools

Excel/Google Sheets

Job description

SEVEN Retail Group seeks a Clinic Operations & Compliance professional to streamline daily operations, maintain equipment and inventory, and oversee patient scheduling while ensuring licensing compliance. The role leads the clinic team, tracks performance, and addresses customer concerns to sustain service quality.

You will drive performance through strategic planning and accurate KPI reporting, supporting the achievement of clinic targets in a fast-paced health services environment.