Clinic Operations Lead - Compliance & Team Excellence

SEVEN Retail Group; Tegal; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

SEVEN Retail Group is seeking a Clinic Operations & Compliance lead to ensure smooth daily operations, manage patient scheduling, and maintain equipment and inventory. You will lead and schedule the clinic team, monitor performance, and drive service excellence with a disciplined culture.

The role focuses on performance management and reporting, delivering strategic plans to achieve clinic targets, and ensuring compliance with health and licensing regulations.

Qualifications

• 1–2 years in service industry; healthcare preferred.
• Proficient in Excel/Google Sheets; strong analytical skills.
• Leadership, communication, and team coordination abilities.
• Understanding club operations, licensing and customer satisfaction.

Responsibilities

• Ensure smooth daily operations, maintain equipment and inventory, manage patient scheduling, and uphold compliance with health and licensing regulations.
• Lead and schedule the clinic team, monitor performance, resolve customer concerns, and foster a disciplined, service-oriented culture.
• Drive clinic target achievement through strategic planning and accurate reporting on sales, revenue, and operational KPIs.

Skills

Service industry experience

Excel/Google Sheets

Analytical skills

Problem-solving

Job description

SEVEN Retail Group is seeking a Clinic Operations & Compliance lead to ensure smooth daily operations, manage patient scheduling, and maintain equipment and inventory. You will lead and schedule the clinic team, monitor performance, and drive service excellence with a disciplined culture.

The role focuses on performance management and reporting, delivering strategic plans to achieve clinic targets, and ensuring compliance with health and licensing regulations.