CEO Office - Quality Asssurance

PT Otto Menara Globalindo; Jawa; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

McEasy is a forward-thinking B2B SaaS company delivering telematics and logistics software. We seek a skilled QA/QC professional to lead quality assurance, drive ISO 27001 compliance, and establish strong product quality standards across processes.

You will develop SOPs, perform internal audits and KPI monitoring, conduct root-cause analyses, implement CAPA, and collaborate with IoT and Service teams to ensure end-to-end quality in a fast-paced environment.

Qualifications

• Bachelor's degree in Engineering, CS, Quality Management, or related field.
• 3–6 years of experience in QA, QC, PM, BA, or related roles, preferably in tech/hardware/IoT environments.
• Strong understanding of quality management, compliance standards, and certification processes; ISO 27001 knowledge is advantageous.
• Experience in QC, QA, audits, and risk assessment with implementing corrective actions.
• Proficiency in SOP development, RCA, CAPA, and continuous improvement methodologies.
• Excellent written and verbal communication with internal and external stakeholders.
• Ability to prioritize tasks, work independently, and perform in a fast-paced environment.
• Proven ability to anticipate issues and drive improvements.

Responsibilities

• Manage and develop QA and QC functions across the company.
• Lead implementation, certification, and maintenance of ISO 27001 and other standards.
• Develop, review, and ensure SOPs and quality standards across processes.
• Establish product quality standards and ensure inspections are implemented.
• Collaborate with IoT and Service teams to ensure end-to-end quality.
• Conduct root cause analyses and implement CAPA.
• Conduct internal audits, monitor quality KPIs, and drive continuous improvement.

Skills

Quality mindset

Attention to detail

Analytical thinking

Communication skills

Education

Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field

Tools

ISO 27001 knowledge

Job description

McEasy is a forward-thinking B2B SaaS company providing innovative telematics and logistic solutions. We are committed to delivering high-quality, reliable software solutions to our clients and seek a skilled and passionate Software Engineer

Job Description

• Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.
• Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.
• Develop, review, and ensure the implementation of SOPs and quality standards across business processes.
• Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.
• Collaborate with the IoT and Service teams to ensure end-to-end product quality.
• Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).
• Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
• 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment.
• Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage.
• Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions.
• Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies.
• Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties.
• Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment.
• Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.