Captain Waiter/ss

PT Chiringuito Del Kabron (El Kabron Bali); Provinsi Bali; On-site; IDR 89,280,000 - 122,760,000; Full time

Job summary

PT Chiringuito Del Kabron (El Kabron Bali) is seeking a Captain Waiter to lead the service team and act as a role model for staff. You will ensure flawless service, upsell menu items, handle guest enquiries, and maintain high standards in a fast-paced restaurant environment.

The ideal candidate will be courteous, professional, and proactive, with the ability to explain offerings, work across departments, and respond to feedback. You will also support inventory and adapt to management changes.

Job description

Responsible to Restaurant Manager/Floor Manager.

Responsible for Waiter/Waitress & Runner

Lead the service and act as a role model to the team.

Ensure a flawless service to the highest standards

Being courteous, professional and efficient service

Be knowledgeable of all services and products.

Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisor/manager

Understand and strictly adhere to the rules & regulations established in the restaurant’s policy manual and the restaurant’s policy on fire, hygiene, health & safety.

Maintain a good rapport and work relation with other staffs

Undertake reasonable tasks and secondary duties as assigned by the Department Head.

Respond to any changes in the department as suggested by management.

Assist in carrying out scheduled inventories of products and operating equipment.

Perform any other assigned reasonable duties and responsibilities as assigned.

Projecting at all times a positive and motivated attitude and exercise self-control.

• How many years' experience do you have as a Captain Waiter?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How would you rate your English language skills?
• Are you willing to relocate for this role?