Service Runner - Bobobox FnB Business

Bobobox; Cipanas; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Bobobox is seeking a Service Runner to support its FnB front-of-house team. You will ensure timely delivery of dishes from kitchen or bar to tables, maintaining temperature and presentation while upholding premium service standards.

Ideal candidates possess at least a high school diploma, prior hospitality experience, and strong multitasking abilities. Bahasa Indonesia fluency is essential; English is a plus. Flexible shifts are required.

Qualifications

• High school diploma or equivalent; hospitality or F&B training is an advantage.
• Experience in a restaurant or hospitality role preferred, esp. high-end or fast-paced environment.
• Basic knowledge of food service procedures and hygiene standards.
• Strong sense of urgency and ability to work efficiently under pressure.
• Excellent coordination and time-management skills for smooth service flow.
• Good communication in Bahasa Indonesia; basic English proficiency is an advantage for guest interaction.
• Ability to multitask with attention to detail, especially in handling plated dishes.
• Professional demeanor and commitment to delivering high-quality service.
• Physically fit to stand and walk for extended periods and carry trays or multiple dishes.
• Willingness to work flexible shifts, including evenings, weekends, and public holidays.
• Adherence to personal grooming and uniform standards as per Bobobox FnB standards.

Responsibilities

• Delivers food and beverages swiftly from kitchen/bar to the assigned table, preserving temperature and presentation.
• Verifies order accuracy before serving to prevent errors.
• Clears, cleans, and resets tables quickly to maintain smooth turnover and cleanliness.
• Assists servers and front-of-house staff during peak periods to maintain service flow.
• Communicates with kitchen and service staff to ensure accurate delivery and quick issue resolution.
• Supports a refined dining experience by being attentive, proactive, and responsive to guest and team needs.

Skills

Time management

Multitasking

Communication

Education

High school diploma or equivalent

Job description

What you will do:

The Service Runner aims to support the Bobobox FnB business's front-of-house team by ensuring the delivery of food and beverages from the kitchen or bar to the guest table is done quickly, accurately, and elegantly, in line with the restaurant’s premium service standards.

• Ensures food and beverages are delivered from the kitchen or bar to the assigned table swiftly, while preserving the dish’s intended temperature, aroma, plating, and overall presentation.
• Verifies order accuracy before serving, preventing service errors and maintaining guest satisfaction.
• Clears, cleans, and resets tables quickly and efficiently to maintain smooth guest turnover and uphold the Bobobox FnB business's cleanliness standards.
• Assists servers and other front-of-house staff in maintaining a seamless and efficient service flow, especially during peak periods.
• Communicates effectively with kitchen and service staff to ensure accurate order delivery and quick resolution of any issues.
• Supports the delivery of a refined dining experience by being attentive, proactive, and responsive to guest and team needs without disrupting service ambiance.

You will fit in this job if you:

• Minimum high school diploma or equivalent; hospitality or F&B training is an advantage.
• Prior experience in a restaurant or hospitality service role preferred, ideally in a high-end or fast-paced environment.
• Basic knowledge of food service procedures and hygiene standards.
• Strong sense of urgency and ability to work efficiently under pressure.
• Excellent coordination and time-management skills to ensure smooth service flow.
• Good communication skills in Bahasa Indonesia; basic English proficiency is an advantage for guest interaction.
• Ability to multitask while maintaining attention to detail, especially in handling plated dishes.
• Professional demeanor and commitment to delivering high-quality service in line with the Bobobox FnB business's standards.
• Physically fit to stand and walk for extended periods, and to carry trays or multiple dishes safely.
• Willingness to work flexible shifts, including evenings, weekends, and public holidays.
• Adherence to personal grooming and uniform standards as per Bobobox FnB business's brand image.