Business Support Executive

MixWork Pte. Ltd.; Jakarta Selatan; On-site; IDR 90,000,000 - 130,000,000; Full time

Benefits offered by this job

HR Support through MixWork

English language requirement

Equal opportunity employer

Job summary

MixWork is Indonesia’s leading EOR and professional recruitment platform with offices in Singapore and Jakarta, assisting international companies with contracts, payroll and compliance. The Business Support Executive role in Indonesia supports day-to-day operations, administrative coordination and contract-related matters, collaborating with the Singapore team and stakeholders.

The ideal candidate is meticulous, proactive and capable of managing multiple priorities, with experience in business

Qualifications

• 5+ years experience in business support or similar admin role.
• Diploma or degree in business, management or legal studies.
• Strong written and verbal communication across stakeholders.
• Comfortable working remotely with cross-border teams.

Responsibilities

• Provide day-to-day administrative and operational support to the Loyalty, Marketing & Partnerships team.
• Coordinate with internal and external stakeholders to facilitate smooth business operations and project execution.
• Assist in preparing business documents, proposals, reports, presentations and other relevant materials.
• Assist in raising administrative support, such as processing of invoices.
• Maintain accurate records, documentation, databases and trackers, ensuring timely updates and follow-ups.
• Monitor project timelines, outstanding matters and deliverables to ensure tasks are completed within the required deadlines.
• Facilitate internal and external communication, ensuring effective coordination and timely resolution of operational matters.
• Support ad-hoc assignments and other business-related functions as required.
• Review commercial agreements, partnership contracts, NDAs and other business-related documents, with a focus on the Singapore business and commercial context.
• Identify potential discrepancies, ambiguous clauses, commercial risks and areas requiring clarification or amendment.
• Suggest revisions to contractual wording and terms where appropriate, in consultation with relevant internal stakeholders.
• Coordinate contract reviews, amendments, approvals and documentation with internal departments and external parties.
• Ensure contractual documents are properly maintained, organised and filed for easy retrieval and reference.
• Track contract status, renewal dates, outstanding approvals and other key contractual milestones.
• Escalate complex legal matters or contractual risks to management or the corporate lawyer where necessary.

Skills

5+ years experience

Strong communication

MS Office proficiency

Independent and proactive

Education

Diploma or Degree in Business Administration/Management/Legal Studies

Tools

Microsoft Office

Job description

MixWork is Indonesia’s leading Employer of Record (EOR) and professional recruitment platform for international companies. From offices in Singapore and Jakarta, we help businesses hire, manage, and retain skilled, dedicated professionals to support their global operations. With decades of experience, our in‑country HR team handles contracts, payroll, tax, statutory contributions and people management, so clients can focus on their best work. Our platform spans EOR, professional recruitment, managed offshore teams (BPO), workspace and IT.

Our client is a Singapore-based retail company seeking a Business Support Executive in Indonesia. Working closely with the Singapore team, the role will support day-to-day business operations, administrative coordination and contract-related matters.

Role Summary

The Business Support Executive supports the team in its day-to-day business operations, administrative coordination and contract-related matters, including administrative and operational support to the Loyalty, Marketing & Partnerships team.

Based in Jakarta, the role works closely with the Singapore-based team and coordinates with both internal and external stakeholders. It combines operational support, such as documents, records, trackers and project timelines, with the review and coordination of commercial agreements, partnership contracts and NDAs, with a focus on the Singapore business context.

The ideal candidate is meticulous, proactive and resourceful, able to work independently and manage multiple priorities.

Key Responsibilities

• Provide day‑to‑day administrative and operational support to the Loyalty, Marketing & Partnership team
• Coordinate with internal and external stakeholders to facilitate smooth business operations and project execution
• Assist in preparing business documents, proposals, reports, presentations and other relevant materials
• Assist in raising administrative support, such as processing of invoices
• Maintain accurate records, documentation, databases and trackers, ensuring timely updates and follow‑ups
• Monitor project timelines, outstanding matters and deliverables to ensure tasks are completed within the required deadlines
• Facilitate internal and external communication, ensuring effective coordination and timely resolution of operational matters
• Support ad‑hoc assignments and other business‑related functions as required
• Review commercial agreements, partnership contracts, NDAs and other business‑related documents, with a focus on the Singapore business and commercial context
• Identify potential discrepancies, ambiguous clauses, commercial risks and areas requiring clarification or amendment
• Suggest revisions to contractual wording and terms where appropriate, in consultation with relevant internal stakeholders
• Coordinate contract reviews, amendments, approvals and documentation with internal departments and external parties
• Ensure contractual documents are properly maintained, organised and filed for easy retrieval and reference
• Track contract status, renewal dates, outstanding approvals and other key contractual milestones
• Escalate complex legal matters or contractual risks to management or the corporate lawyer where necessary

Required Qualifications & Experience

• Experience: 5 years+
• Diploma or Degree in Business Administration, Business Management, Legal Studies or a related discipline
• Good understanding of commercial contracts, legal terminology and common contractual provisions
• Strong written and verbal communication skills, with the ability to coordinate effectively across different stakeholders
• Meticulous, detail‑oriented and highly organised, with strong follow‑through
• Able to multitask, prioritise assignments and work efficiently in a fast‑paced environment
• Proactive, resourceful and able to work independently with minimal supervision
• Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint
• Comfortable working remotely with a Singapore-based team and managing cross‑border communication and coordination

Technical Proficiency

Office Applications

Nice to Have

• Prior experience in business support, operations, contract administration or a similar role
• Understanding of commercial contracts, legal terminology and common contractual provisions within the Singapore business context

Statutory Provisions & Compliance

• Employment Contract: PKWTT (permanent employment contract), as agreed with the client.
• Social Security: Enrolment in BPJS Kesehatan and BPJS Ketenagakerjaan, as applicable.
• Religious Holiday Allowance (THR): Entitlement and payment timing in accordance with applicable regulations.
• Leave and Public Holidays: Annual leave and public holidays in accordance with the employment contract and applicable Indonesian regulations.

What We Offer

• Medical flex benefits covering gym membership, outpatient care, telehealth, medical laboratory services, dental care and optical care.
• Meal and transport allowance or benefits, as applicable.
• HR Support: Dedicated HR support through MixWork.
• Language Requirement: Candidates must submit their resumes in English and complete the interview entirely in English, as English is the primary language used for daily work. A minimum English proficiency level of B2 (CEFR) is required.
• Equal Opportunity Employer: MixWork is an equal opportunity employer and welcomes applicants from all backgrounds.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Support Executive?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Legal Documentation Assistant?
• Have you completed an English language proficiency certification?
• How many years of Legal Support experience do you have?