Business Operations Associate

Ruangguru for Business; Kota Yogyakarta; On-site; IDR 72,540,000 - 133,920,000; Full time

Job summary

Ruangguru for Business is seeking an proactive administrator and operations coordinator to support business projects involving students and lecturers. You will help manage class distributions, attendances, and related learning operations, and provide clear product feature information to partners.

You will collaborate with school partners, business, and regional teams to ensure a seamless customer experience and drive improvements through data-driven ideas.

Qualifications

• Bachelor’s degree required.
• Experience in business/operations/sales preferred.
• Understanding of business metrics and KPIs.
• Strong time-management and communication skills.
• Excellent problem-solving and critical thinking.

Responsibilities

• Handle administrative, operations and services to support business projects.
• Support teaching learning operations (class distributions, student/teacher attendances).
• Provide assistance and information on product features.
• Support information of learning process services.
• Ensure a seamless customer experience.
• Creative and pro-actively come with improvement ideas.
• Collaborate with all stakeholders (school partner, business, regional, etc.) to achieve better results.

Skills

Interpersonal communication

Time management

Critical thinking

Problem solving

Education

Bachelor's degree

Job description

Job Descriptions

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student-teacher attendances, etc.)
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro-actively come with improvement ideas
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results

Job Requirements

• Relevant bachelor’s degree
• Former business / operations / sales experience preferred
• Good understanding of business metrics and KPIs
• Good time-management skills, Great interpersonal and communication skills.
• Critical thinker and problem-solving skills