Business Operations Associate

Evermos; Kota Bandung; On-site; IDR 78,120,000 - 145,080,000; Full time

Job summary

Evermos in Bandung, Indonesia is seeking a hands-on Operations Professional to support cross-functional projects and streamline business initiatives. The role emphasizes coordinating stakeholders, timelines, and deliverables, while preparing reports and organizing data.

You will manage inbound leads and assist onboarding, building early-stage customer relationships and handing off qualified opportunities to the Business Development team.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 2 years of experience in Business Operations, Project Management, Customer Success, Sales Support, Administration, Marketing, or related roles is preferred.
• Strong written and verbal communication skills.
• Proficient in data interpretation and basic analytics.

Responsibilities

• Support the execution of cross-functional projects and business initiatives.
• Coordinate stakeholders, timelines, deliverables, and follow-up actions to ensure smooth project execution.
• Prepare business reports, presentations, and operational documentation.
• Consolidate and organize business data from multiple stakeholders.
• Manage inbound leads from various channels and support customer onboarding activities.
• Build relationships with customers during the early stages of their journey and coordinate handover to the Business Development team when qualified.
• Assist in resolving operational issues, tracking action items, and supporting ad hoc initiatives from the Business Manager.

Skills

Organizational skills

Communication skills

Attention to detail

Fast learner

Execution mindset

AI productivity tools familiarity

Education

Bachelor’s degree in Business, Management, Economics, Industrial Engineering, Information Systems, Marketing, Communications, or related field

Tools

Google Sheets

Google Slides

Job description

Key Responsibilities

• Support the execution of cross-functional projects and business initiatives.
• Coordinate stakeholders, timelines, deliverables, and follow-up actions to ensure smooth project execution.
• Prepare business reports, presentations, and operational documentation.
• Consolidate and organize business data from multiple stakeholders.
• Manage inbound leads from various channels and support customer onboarding activities.
• Build relationships with customers during the early stages of their journey and coordinate handover to the Business Development team when qualified.
• Assist in resolving operational issues, tracking action items, and supporting ad hoc initiatives from the Business Manager.

Requirements

• Bachelor’s degree in Business, Management, Economics, Industrial Engineering, Information Systems, Marketing, Communications, or a related field.
• Minimum 2 years of experience in Business Operations, Project Management, Customer Success, Sales Support, Administration, Marketing, or related roles is preferred.
• Proficient in Google Sheets and Google Slides.
• Strong organizational, coordination, and follow-up skills.
• Basic analytical and data interpretation capabilities.
• Good written and verbal communication skills.
• Detail-oriented, customer-focused, and proactive.
• Fast learner with a strong execution mindset.
• Familiarity with AI productivity tools (e.g., ChatGPT, Claude) is a plus.