Business Operations Associate

Evermos; Kota Bandung; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

Evermos is seeking a proactive Business Operations professional in Bandung to support cross-functional projects and coordinate stakeholders from ideation to execution. You will prepare reports, organize data from multiple sources, and help onboard customers across channels.

You’ll build early relationships and ensure smooth handovers to the Business Development team when opportunities arise. The role emphasizes strong organizational skills, effective communication, and a proactive approach to

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of experience in Business Operations, Project Management, or related roles preferred.
• Proficient with Google Sheets and Google Slides.
• Strong organization, coordination, and follow-up skills.
• Good written and verbal communication skills.

Responsibilities

• Support the execution of cross-functional projects and business initiatives.
• Coordinate stakeholders, timelines, deliverables, and follow-up actions for smooth project execution.
• Prepare business reports, presentations, and operational documentation.
• Consolidate and organize business data from multiple stakeholders.
• Manage inbound leads and support customer onboarding activities.
• Build relationships with customers in early journey and coordinate handover to Business Development when qualified.
• Assist in resolving operational issues, track action items, and support ad hoc initiatives.

Skills

Cross-functional collaboration

Stakeholder coordination

Reporting

Data organization

Customer onboarding

Customer relationship

Issue tracking

Operational excellence

Education

Bachelor's degree

Tools

Google Sheets

Google Slides

Job description

Key Responsibilities

• Support the execution of cross-functional projects and business initiatives.


• Coordinate stakeholders, timelines, deliverables, and follow-up actions to ensure smooth project execution.


• Prepare business reports, presentations, and operational documentation.


• Consolidate and organize business data from multiple stakeholders.


• Manage inbound leads from various channels and support customer onboarding activities.


• Build relationships with customers during the early stages of their journey and coordinate handover to the Business Development team when qualified.


• Assist in resolving operational issues, tracking action items, and supporting ad hoc initiatives from the Business Manager.

Requirements

• Bachelor’s degree in Business, Management, Economics, Industrial Engineering, Information Systems, Marketing, Communications, or a related field.


• Minimum 2 years of experience in Business Operations, Project Management, Customer Success, Sales Support, Administration, Marketing, or related roles is preferred.


• Proficient in Google Sheets and Google Slides.


• Strong organizational, coordination, and follow-up skills.


• Basic analytical and data interpretation capabilities.


• Good written and verbal communication skills.


• Detail-oriented, customer-focused, and proactive.


• Fast learner with a strong execution mindset.


• Familiarity with AI productivity tools (e.g., ChatGPT, Claude) is a plus.

Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.

We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.