Business Development (Merchant Acquisition), Digital Product

Monee Limited; Jakarta Pusat; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

Monee is expanding its Digital Product team in Jakarta to accelerate merchant acquisition and growth across Southeast Asia. The role focuses on direct merchant app growth, onboarding improvements, and collaborative product development with Product and Marketing.

The candidate will own end-to-end merchant growth metrics, work with cross-functional teams, and drive initiatives that enhance merchant activation, performance, and transaction growth in a dynamic payments landscape.

Qualifications

• Direct experience growing a merchant app/platform is mandatory
• Proven experience managing short-tail merchants at scale is mandatory
• Strong product sense and understanding of the merchant journey
• 3–6+ years of relevant experience in Merchant Growth, Business Development, Partnerships, or similar roles
• Strong cross-functional collaboration with Product and Marketing, fluent in English and Bahasa Indonesia

Responsibilities

• Drive Merchant Acquisition: onboard short-tail and mid-tail merchants and enable merchant self-onboarding for scale
• Drive Merchant Performance: monitor transactions, campaigns, promotions, and overall performance to boost growth
• Identify Growth Opportunities: use merchant insights to prioritise high-potential opportunities
• Shape Merchant Product Development: partner with Product and Marketing to translate pain points into features
• Own Growth Outcomes: take ownership of acquisition, activation, performance, and KPI improvements

Skills

Merchant growth experience

Business development

Strategic partnerships

Negotiation

Analytical skills

Job description

Business Development (Merchant Acquisition), Digital Product

Experienced (Individual Contributor) Jakarta

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

• Drive Merchant Acquisition: Acquire and onboard short-tail and mid-tail merchants, while progressively enabling automation and merchant self-onboarding to build a more scalable acquisition model.
• Drive Merchant Performance: Monitor merchant transactions, campaign participation, promotions, and overall performance, and identify actions to improve merchant productivity and transaction growth.
• Identify Growth Opportunities: Use merchant, category, and market insights to prioritize high-potential merchants, categories, and commercial opportunities.
• Shape Merchant Product Development: Partner closely with Product and Marketing to translate merchant pain points into merchant tools, product improvements, automation, and essential features that enable merchants to grow.
• Own Growth Outcomes: Take ownership of acquisition, activation, merchant performance, and campaign KPIs while continuously improving processes to make merchant growth more scalable.

Requirements

• Direct experience growing a merchant app/platform is mandatory, with hands-on ownership across merchant acquisition, activation, performance, and transaction growth.
• Proven experience managing short-tail merchants at scale is mandatory, with exposure to mid-tail and long-tail merchant management strongly preferred.
• Strong product sense and understanding of the merchant journey, with the ability to identify merchant pain points and translate them into product features, automation, or self-service solutions.
• 3–6+ years of relevant experience in Merchant Growth, Business Development, Partnerships, Commercial, Account Management, or similar roles, with strong analytical, commercial, and negotiation skills.
• Strong cross-functional collaboration and execution skills, particularly with Product and Marketing teams, with professional proficiency in both English and Bahasa Indonesia.