Brand Retail Supervisor

PT. DREAME TECHNOLOGY INDONESIA; Jakarta Barat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT. DREAME TECHNOLOGY INDONESIA is seeking a Store Supervisor to lead Flyco retail activities in Indonesia. The role starts hands-on in Flyco offline stores to learn products, sales processes, customer service, and local market conditions.

After probation, you will supervise SPG teams across stores and channels, including scheduling, performance monitoring, and coaching. You will ensure consistent brand standards, visual merchandising, service, and store operations through regular visits, while

Qualifications

• Fluent in Mandarin and good English communication.

Responsibilities

• Initially work hands-on in Flyco offline stores to understand products, sales processes, customer service, store operations, and local market conditions.
• After probation, take responsibility for managing Flyco SPG teams across offline stores and sales channels, including scheduling, supervision, performance monitoring, and coaching.
• Ensure consistent implementation of brand, visual merchandising, service, and operational standards through regular store visits and follow-up.
• Monitor sales performance and market trends, identify operational issues, and drive improvements in retail execution.
• Conduct training on sales techniques, product knowledge, new launches, and brand standards to develop the local sales team.
• Act as the key liaison between the Indonesia retail team and Flyco China HQ, ensuring HQ strategies and standards are properly implemented.
• Travel to Shanghai HQ every 1-2 months for reporting, business review, product training, and brand updates.

Skills

Mandarin

English communication

Retail supervision

Store management

Sales team management

Staff training

Job description

Initially work hands-on in Flyco offline stores to understand products, sales processes, customer service, store operations, and local market conditions.

After probation, take responsibility for managing Flyco SPG teams across offline stores and sales channels, including scheduling, supervision, performance monitoring, and coaching.

Ensure consistent implementation of brand, visual merchandising, service, and operational standards through regular store visits and follow-up.

Monitor sales performance and market trends, identify operational issues, and drive improvements in retail execution.

Conduct training on sales techniques, product knowledge, new launches, and brand standards to develop the local sales team.

Act as the key liaison between the Indonesia retail team and Flyco China HQ, ensuring HQ strategies and standards are properly implemented.

Travel to Shanghai HQ every 1-2 months for reporting, business review, product training, and brand updates.

Requirements

Fluent in Mandarin and good English communication skills.

Experience in retail supervision, store management, sales team management, or staff training preferred.

Strong leadership, execution, communication, and problem-solving skills.

Able to work independently and manage teams under dual-line management.

Willing to travel regularly to Shanghai for business and training.

Willing to start with hands-on store experience before taking full responsibility for the retail team.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a store supervisor?

Do you have experience in a sales role?

How would you rate your English language skills?

Do you have customer service experience?

Which of the following languages are you fluent in?