Branch Operations Specialist - Flexible Growth

HSBC; Kota Medan ᯔᯩᯑᯉ᯲; Sur place; IDR 89 280 000 - 122 760 000; Plein temps

Résumé du poste

HSBC in Medan is seeking a Branch Operations staff to provide frontline support, handle daily customer inquiries, and process routine transactions. You will assist in cash handling, balancing, reconciliations, and maintaining required records in line with branch procedures.

The ideal candidate has 1 year of hands-on Branch Operations experience, strong English communication skills, and a solid understanding of local policies and regulatory compliance.

Qualifications

• 1 year of hands-on experience in Branch Operations.
• Strong verbal and written English communications.
• Deep understanding of local policies and regulatory compliance.
• Accuracy and attention to detail in reconciliation and documentation.

Responsabilités

• Provide frontline Medan branch support by handling daily customer inquiries and processing routine transactions.
• Support branch operations through cash handling, balancing, reconciliations, and records.
• Follow policies and regulatory requirements (KYC/AML, data privacy) and escalate unusual activity.
• Ensure end-to-end operational risk controls and accurate record-keeping.

Connaissances

Effective communication

Attention to detail

KYC/AML knowledge

Description du poste

HSBC in Medan is seeking a Branch Operations staff to provide frontline support, handle daily customer inquiries, and process routine transactions. You will assist in cash handling, balancing, reconciliations, and maintaining required records in line with branch procedures.

The ideal candidate has 1 year of hands-on Branch Operations experience, strong English communication skills, and a solid understanding of local policies and regulatory compliance.