Branch Manager - Metro Tanah Abang

UOB; Jakarta Pusat; On-site; IDR 300,000,000 - 500,000,000; Full time

Job summary

UOB Indonesia is seeking a Branch Manager to oversee all functions, staff, and daily operations of the branch network. You will drive revenues, implement product initiatives, ensure customer satisfaction, and minimize losses while managing staff across locations.

The role requires strong leadership, strategic oversight, and a focus on relationship banking to deepen client engagement and maintain operational excellence across the branch network.

Qualifications

• Experience in equivalent branch banking operations.
• Strong leadership and people management skills.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Oversee branch operations and daily activities.
• Drive revenue growth, product initiatives and sales performance.
• Maintain high customer satisfaction and reduce attrition.

Skills

People management

Branch operations

Customer service

Job description

Company: 3111 UOB Indonesia

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Branch Management is responsible for all functions, staff, and daily operations of branches. Includes maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition. Manages the staff and business within the branch network at various levels.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.