Branch Business Manager

United Overseas Bank Limited; Kota Semarang; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

United Overseas Bank Limited (UOB) is seeking a Branch Manager to oversee day-to-day branch operations, drive revenue through product initiatives and sales, and ensure high customer satisfaction. The role includes managing staff and activities across branch levels, deepening client relationships, and minimizing attrition while upholding UOB values.

As a leading ASEAN bank, UOB emphasizes service quality, risk control, and operational excellence.

Responsibilities

• Branch Management is responsible for all functions, staff, and daily operations of branches.
• Includes maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.
• Manages the staff and business within the branch network at various levels.

Job description

Company

Company: 3111 UOB Indonesia

About UOB

About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Branch Management is responsible for all functions, staff, and daily operations of branches. Includes maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition. Manages the staff and business within the branch network at various levels.

Additional Requirements

• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Additional Information

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.