Branch Manager - Growth & Customer Operations (Tanah Abang)

UOB; Jakarta Pusat; On-site; IDR 300,000,000 - 500,000,000; Full time

Job summary

UOB Indonesia is seeking a Branch Manager to oversee all functions, staff, and daily operations of the branch network. You will drive revenues, implement product initiatives, ensure customer satisfaction, and minimize losses while managing staff across locations.

The role requires strong leadership, strategic oversight, and a focus on relationship banking to deepen client engagement and maintain operational excellence across the branch network.

Qualifications

• Experience in equivalent branch banking operations.
• Strong leadership and people management skills.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Oversee branch operations and daily activities.
• Drive revenue growth, product initiatives and sales performance.
• Maintain high customer satisfaction and reduce attrition.

Skills

People management

Branch operations

Customer service

Job description

UOB Indonesia is seeking a Branch Manager to oversee all functions, staff, and daily operations of the branch network. You will drive revenues, implement product initiatives, ensure customer satisfaction, and minimize losses while managing staff across locations.

The role requires strong leadership, strategic oversight, and a focus on relationship banking to deepen client engagement and maintain operational excellence across the branch network.