Branch Manager

Pt Oktri Syarief Grup; Jawa Barat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Pt Oktri Syarief Grup in Jakarta is seeking an Import & Customs Operations Staff to support our logistics and import processes. The role requires hands-on experience in freight forwarding and a solid understanding of Indonesian import-export regulations.

You will review PIB and other customs documents, coordinate with PPJK, freight forwarders, and warehouses, and monitor shipments to ensure timely, compliant clearance. Strong coordination, problem solving, and English skills are essential.

Qualifications

• Bachelor’s degree or Diploma required.
• Minimum 5 years in freight forwarding or logistics.
• Strong knowledge of Indonesian import-export regulations.
• Experience reviewing PIB and customs documents.
• Based in Jakarta with close commuting time preference.

Responsibilities

• Review and verify import documentation, including PIB.
• Coordinate with PPJK, freight forwarders, and customs authorities.
• Monitor import/export shipments for compliance.
• Liaise with warehouses for goods receiving and deliveries.
• Ensure all import/export documentation is complete and compliant.
• Follow up on shipment status and resolve operational issues.
• Communicate with internal departments and service providers.
• Maintain records and reports related to customs operations.

Skills

Documentation review

Coordination

English proficiency

Regulatory knowledge

Education

Bachelor's or Diploma in any discipline

Job description

Import & Customs Operations Staff

We are looking for a motivated and detail‑oriented Import & Customs Operations Staff to support our logistics and import operations. The ideal candidate has hands‑on experience in the freight forwarding industry and a solid understanding of Indonesian import‑export regulations and customs procedures.

The role requires close coordination with PPJK, warehouses, freight forwarders, and internal stakeholders to ensure smooth customs clearance, timely delivery, and compliance with all applicable regulations.

• Review and verify import documentation, including PIB (Import Declaration) and supporting customs documents.
• Coordinate with PPJK, freight forwarders, and customs‑related parties to ensure efficient customs clearance processes.
• Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
• Communicate with internal departments and external service providers to support supply chain activities.
• Maintain proper records and reports related to import, export, and customs operations.

Qualifications:

• Bachelor's Degree (S1) or Diploma (D3) in any discipline.
• Minimum 5 years of experience in a freight forwarding, logistics, import‑export, or customs‑related environment.
• Strong understanding of Indonesian import‑export regulations and customs procedures.
• Experienced in reviewing and checking PIB and other customs documents.
• Familiar with coordinating with PPJK, freight forwarders, warehouses, and customs authorities.
• Good command of English, both written and spoken.
• Strong administrative, coordination, and problem‑solving skills.
• Willing to learn and adapt to new challenges and business processes.
• Preferably based in Jakarta, with an estimated commuting time to the office of no more than one hour.
• Pleasant personality, easy‑going, and able to work effectively with different stakeholders.
• Hardworking, highly responsible, proactive, and detail‑oriented.

Preferred Qualifications:

• Previous experience working for a freight forwarding company or PPJK.
• Strong knowledge of customs clearance processes and import compliance.
• Experience managing multiple stakeholders and shipment activities simultaneously.

Benefits:

• Competitive annual salary with performance‑based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Opportunities for professional growth and career advancement.
• A supportive and team‑oriented work culture in Padang.

Location: Jakarta