Branch Customer Handling (Customer Service/Teller - Pangkal Pinang)

PT Bank Nationalnobu Tbk; Pangkalpinang; Vor Ort; IDR 39.060.000 - 61.380.000; Vollzeit

Zusammenfassung

PT Bank Nationalnobu Tbk in Pangkal Pinang seeks a customer-focused professional to act as the first point of contact for customers, handling daily banking services and transactions with professionalism.

You will support onboarding, inquiries, and administrative processes while ensuring compliance with company policies and operational procedures, contributing to a positive customer experience.

Qualifikationen

• Bachelor's degree in any field.
• Minimum 1 year of banking experience is preferred.
• Fresh graduates are welcome to apply.
• Interested in banking, customer service, and financial services.
• Good communication and interpersonal skills.
• Customer-oriented with a service excellence mindset.
• Willing to learn and adapt to new industry trends.
• Proficient in Microsoft Office.
• Willing to be placed in Pangkal Pinang.

Aufgaben

• Serve as the first point of contact for customers, delivering excellent customer service.
• Assist customers with daily banking services and transactions.
• Support customer onboarding and administrative processes while ensuring compliance with company policies.

Kenntnisse

Good communication and interpersonal

Ausbildung

Bachelor's degree in any field

Tools

Microsoft Office

Jobbeschreibung

You will serve as the first point of contact for customers, delivering excellent customer service and ensuring a positive customer experience. You will assist customers with daily banking services and transactions, provide information and support regarding banking products and handle customer inquiries, requests, and complaints in a professional manner. The role also involves supporting customer onboarding and administrative processes while ensuring compliance with company policies and operational procedures.

Qualifications:

• Bachelor's degree in any field.
• Minimum 1 year of banking experience is preferred.
• Fresh graduates are welcome to apply.
• Interested in banking, customer service, and financial services.
• Good communication and interpersonal skills.
• Customer-oriented with a service excellence mindset.
• Willing to learn and adapt to new industry trends.
• Proficient in Microsoft Office.
• Willing to be placed in Pangkal Pinang.