Branch Customer Experience Specialist

UOB; Jakarta Pusat; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Job summary

UOB Indonesia is hiring a Service Executive for the Kelapa Gading, Jakarta Utara branch. This onsite position centers on delivering friendly customer service and guiding customers through basic servicing requests to deepen relationships and support revenue initiatives.

As part of Consumer Banking, you will greet customers, provide guidance, and assist with routine banking needs while upholding the bank's values and its commitment to equal opportunity.

Responsibilities

• Greet customers and provide guidance, direction and assistance in the branch.
• Handle basic servicing requests and contribute to daily operations.
• Support revenue initiatives, sales of banking products and customer satisfaction while minimizing losses.

Job description

UOB Indonesia is hiring a Service Executive for the Kelapa Gading, Jakarta Utara branch. This onsite position centers on delivering friendly customer service and guiding customers through basic servicing requests to deepen relationships and support revenue initiatives.

As part of Consumer Banking, you will greet customers, provide guidance, and assist with routine banking needs while upholding the bank's values and its commitment to equal opportunity.