Customer Experience & Compliance Specialist

3111 UOB Indonesia; Jakarta Pusat; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

3111 UOB Indonesia is seeking a Service Executive to provide information on the bank's services and products, assist customers with account openings and closures per KYC rules, and support related banking operations.

The role requires building and maintaining customer relationships, handling complaints, updating data for KYC, and compiling daily and monthly reports for QA, audit, and compliance.

Job description

3111 UOB Indonesia is seeking a Service Executive to provide information on the bank's services and products, assist customers with account openings and closures per KYC rules, and support related banking operations.

The role requires building and maintaining customer relationships, handling complaints, updating data for KYC, and compiling daily and monthly reports for QA, audit, and compliance.