Service Assistant - Gading Serpong

UOB; Tangerang; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

UOB Indonesia is seeking a Customer Service Teller to accurately process deposits, transfers, withdrawals, and other transactions while following bank policies. You will be the first contact for customers and help direct them to appropriate services.

This role supports revenue growth, product initiatives, and customer satisfaction, with a focus on deepening relationships and reducing attrition within Consumer Banking. A friendly, precise approach and attention to detail are essential for success.

Qualifications

• Experience in customer service is preferred.
• Ability to handle basic banking transactions and operate tills.

Responsibilities

• Process deposits, transfers, withdrawals and other transactions accurately according to policies.
• Serve as the first point of contact for customers and refer to other areas as needed.

Job description

Company: 3111 UOB Indonesia

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Customer Service (Teller) is responsible for accurately processing all deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures. Often serves as the first point of contact to the customer, and manages cross-selling bank products, or refers customers to other areas of the bank. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.