Service Executive - Kelapa Gading

UOB; Jakarta Pusat; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Job summary

UOB Indonesia is hiring a Service Executive for the Kelapa Gading, Jakarta Utara branch. This onsite position centers on delivering friendly customer service and guiding customers through basic servicing requests to deepen relationships and support revenue initiatives.

As part of Consumer Banking, you will greet customers, provide guidance, and assist with routine banking needs while upholding the bank's values and its commitment to equal opportunity.

Responsibilities

• Greet customers and provide guidance, direction and assistance in the branch.
• Handle basic servicing requests and contribute to daily operations.
• Support revenue initiatives, sales of banking products and customer satisfaction while minimizing losses.

Job description

## Service Executive - Kelapa GadingApply: Onsite: Jakarta Utara (City Area): Full time: Posted Today: JR97346Company: 3111 UOB Indonesia **About UOB**United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. **Job Description**Customer Service (Branch) is responsible for general customer service activities within the branch environment, including greeting customers, and providing guidance, direction, and assistance, as well as basic servicing requests. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.## **Additional Requirements**Be a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.