Banquet Operations Manager - Hospitality Leader & Event Planner

Pt. Kharisma Sentra Niaga; Indonesia; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Hilton is seeking a Banquet Operations Manager in Indonesia to oversee planning, setup, and execution of banquet events. You will work closely with guests to understand their vision and bring it to life with precision and flair, while leading a high-performing banquet team.

Responsibilities include coordinating with clients, maintaining service standards, controlling costs and inventory, and collaborating with other departments to ensure flawless events.

Qualifications

• High school diploma and strong communication skills are required.
• Minimum 3 years in banquet/event management, preferably in hospitality.
• Excellent leadership, customer service, and budget control abilities.

Responsibilities

• Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Liaise with clients to understand their needs and exceed event expectations.
• Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Monitor event costs, manage budgets, and maintain inventory and supplies.
• Collaborate with other departments to ensure smooth event operations.
• Address and resolve issues during events to uphold guest satisfaction.

Skills

Strong communication

Team leadership

Customer service

Event planning

Education

High school diploma

Job description

Hilton is seeking a Banquet Operations Manager in Indonesia to oversee planning, setup, and execution of banquet events. You will work closely with guests to understand their vision and bring it to life with precision and flair, while leading a high-performing banquet team.

Responsibilities include coordinating with clients, maintaining service standards, controlling costs and inventory, and collaborating with other departments to ensure flawless events.