Banquet Events Manager

Grab; Indonesia; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Hilton in Indonesia seeks a Banquet Operations Manager to lead planning, setup and flawless execution of all banquet events. You will guide a banquet team, coordinate with clients, and ensure service excellence, cleanliness, and presentation across venues.

Strong emphasis on cost control and interdepartmental collaboration will drive memorable guest experiences. Ideal candidates have 3+ years in banquet/event management, with leadership skills, budget acumen, and exceptional customer service.

Qualifications

• Leadership experience managing banquet/event teams.
• Excellent customer service and communication skills.
• Strong event planning and budget control expertise.
• Attention to detail and problem solving abilities.
• Knowledge of safety protocols and hospitality standards.

Responsibilities

• Oversee planning, setup and delivery of banquet events.
• Lead and motivate banquet staff for high performance.
• Coordinate with clients to understand needs and exceed expectations.
• Maintain high service, cleanliness and presentation standards.
• Monitor event costs, budgets, inventory and supplies.
• Collaborate across departments for smooth operations.
• Address issues quickly to ensure guest satisfaction.

Skills

Leadership

Customer service

Event planning

Budget management

Problem solving

Safety protocols

Communication

Education

High school diploma

Job description

Hilton in Indonesia seeks a Banquet Operations Manager to lead planning, setup and flawless execution of all banquet events. You will guide a banquet team, coordinate with clients, and ensure service excellence, cleanliness, and presentation across venues.

Strong emphasis on cost control and interdepartmental collaboration will drive memorable guest experiences. Ideal candidates have 3+ years in banquet/event management, with leadership skills, budget acumen, and exceptional customer service.