Banquet Captain

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 40,000,000 - 60,000,000; Full time

Job summary

Accor in Bandung is seeking an enthusiastic entry-level team member to support the banquet operations. You will assist in setting up function rooms, coordinate with the chef, and help maintain service standards during events. This role focuses on guest service, attention to detail, and teamwork.

Fluency in English is a plus, and you will participate in meetings and trainings as directed by management. Join us to grow with Accor's hospitality portfolio and develop your career in a diverse,

Qualifications

• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.

Responsibilities

• Assist in setting up function rooms according to Banquet Event Orders.
• Ensure all pre-requisites for events are checked and ready ahead of setup.
• Coordinate with the chef to understand the menu for the event.
• Supervise the maintenance of service standards during banquet service operation.
• Monitor banquet equipment to maintain par levels for smooth operations.
• Handle requisitions for items needing replacement.
• Attend all meetings and trainings as assigned by management.
• Keep service and storage areas safe, clean, and locked.

Skills

Communication

Customer service

Detail orientation

Teamwork

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

Job Description

• Assist and ensure that the setup of function room is in accordance to Banquet Event Orde.
• Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives.
• Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event.
• Supervise the maintenance of service standards during banquet service operation.
• Keep track of banquet service operating equipment to ensure par level for smooth operations.
• Handle requisition of items which require replacement.
• Attend all meetings and trainings as assigned by management.
• Ensure that all service and storage areas are kept safe, clean and locked.

Qualifications

• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.

Additional Information

experience is an asset

• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus