Bali Villa Guest Services Supervisor

Balinest Villa Management

Provinsi Bali

On-site

IDR 46,872,000 - 73,656,000

Full time

8 days ago

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Job summary

Balinest Villa Management in Bali seeks a friendly Bellboy to create a positive first impression for guests from arrival to departure. You will assist with luggage, welcome guests warmly, and support the Front Office during check-in and check-out.

You will provide information on hotel facilities and local attractions, coordinate with Housekeeping and Security, and ensure luggage safety. Basic English and Bahasa Indonesia are required; candidates with hospitality background are encouraged to

Qualifications

Minimum SMA/SMK graduate; Diploma in Hospitality or Tourism is preferred.
At least 1 year of experience as a Bellboy or in a similar role; fresh graduates welcome.
Excellent customer service and interpersonal skills.
Good Bahasa Indonesia and basic English communication.
Physically fit and able to lift luggage safely; able to work rotating shifts including weekends.

Responsibilities

Welcome guests upon arrival and departure.
Assist guests with luggage and transport to rooms.
Support Front Office during check-in/check-out.
Provide information on hotel facilities and local attractions.
Coordinate with Housekeeping, Engineering, Security and others to ensure service quality.
Ensure luggage is stored securely and lobby remains clean and organized.
Arrange transportation or taxi bookings as needed.
Perform other duties as assigned by Front Office Supervisor or Duty Manager.