Bali Optical Ops Leader | Multi-Store Manager

PT. Samudra Sakti Utama (Sunset Eyewear)

Provinsi Bali

On-site

IDR 180,000,000 - 260,000,000

Full time

6 days ago

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Job summary

PT. Samudra Sakti Utama (Sunset Eyewear) is seeking a Store Manager to oversee daily operations across Bali's five stores, ensuring efficiency and SOP adherence. You will lead branch visits, drive customer experience, and coordinate cross-functional teams to meet business goals.

The ideal candidate has a Bachelor's in Management and at least 4 years in retail, including 2 years in a supervisory role. Strong leadership, communication in English and Bahasa, and ERP proficiency are essential.

Qualifications

Bachelor’s Degree in Management or related field.
At least 4 years retail experience, with 2+ years in management.
Strong leadership and team management.
Excellent problem-solving, decision-making, and organizational skills.
Strong communication in English and Bahasa.
Proficient in MS Office and ERP systems.

Responsibilities

Manage daily store operations across all Bali branches, ensuring efficiency and SOP compliance.
Conduct regular branch visits to monitor performance and consistency.
Address and resolve customer complaints and operational issues promptly.
Identify and implement process improvements to boost productivity.
Develop initiatives to improve store performance and customer experience.
Oversee inventory management and stock verification.
Track, analyze, and report store performance data for decision-making.
Coordinate with internal departments to align with business objectives.