Bali Medical Admin & Patient Care Coordinator

TP; Provinsi Bali; On-site; IDR 60,000,000 - 100,000,000; Full time

Benefits offered by this job

Career development

Wellness programs

Professional team culture

Job summary

TP in Bali, Indonesia seeks a full-time patient support specialist to provide professional assistance to patients and health care professionals. This role includes inbound calls and emails, appointment scheduling, and maintaining patient records with strict data privacy.

The ideal candidate has 1–2 years of experience in medical support or related roles and is comfortable working on-site in Bali. Strong English skills, teamwork, and problem-solving abilities are essential, with a focus on

Qualifications

• 1–2 years of experience in secretarial, personal assistant or medical support roles.
• Proficient in English (verbal and written) in a professional setting.
• Educational background in Nursing, Public Health, Healthcare Administration, or related field is preferred.

Responsibilities

• Provide professional, empathetic assistance to patients and healthcare professionals via inbound calls and emails.
• Manage appointment scheduling, general inquiries, and patient data updates.
• Ensure accurate, secure, and confidential handling of patient information.
• Address customer concerns and escalate complex cases when necessary.
• Stay up to date with internal policies, system updates, and healthcare protocols.
• Follow health and safety standards and identify potential risks when applicable.

Skills

English proficiency

Multitasking

Communication

Teamwork

Problem solving

Customer service

Education

Nursing / Public Health / Healthcare Administration

Tools

Microsoft Office

Outlook

Remote Desktop

Job description

TP in Bali, Indonesia seeks a full-time patient support specialist to provide professional assistance to patients and health care professionals. This role includes inbound calls and emails, appointment scheduling, and maintaining patient records with strict data privacy.

The ideal candidate has 1–2 years of experience in medical support or related roles and is comfortable working on-site in Bali. Strong English skills, teamwork, and problem-solving abilities are essential, with a focus on