Bali Admissions Specialist – Patient Access & Support

PT Bali Medika Husada; Provinsi Bali; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Bali Medika Husada in Bali seeks a patient admissions administrator to welcome patients, manage registrations, and coordinate admissions.

The ideal candidate has at least a high school diploma (healthcare admin degree preferred), proven customer service or admin experience, Bali-domiciled preferred, fluent English, and strong attention to accuracy. You will ensure confidentiality, liaise with medical staff, and guide patients through hospital services and procedures.

Qualifications

• Welcomes and assists patients and visitors on arrival.
• Registers and admits patients accurately.
• Verifies patient information, insurance, and medical records.
• Coordinates with medical and administrative staff for admissions.
• Maintains confidentiality and complies with healthcare regulations.
• Assists with inquiries, appointments, and scheduling.
• Domiciled in Bali preferred.

Responsibilities

• Welcome and assist patients and visitors upon arrival at the hospital.
• Manage patient registration and admission processes efficiently and accurately.
• Verify patient information, insurance details, and medical records.
• Coordinate with medical and administrative staff to ensure smooth admissions.
• Provide information to patients regarding hospital services, policies, and procedures.
• Handle inquiries, appointments, and scheduling for admissions.
• Maintain confidentiality and comply with healthcare regulations.
• Assist in resolving patient concerns and ensuring satisfaction.

Skills

English fluency

Attention to detail

Customer service

Administrative experience

Education

High school diploma

Healthcare administration degree preferred

Job description

PT Bali Medika Husada in Bali seeks a patient admissions administrator to welcome patients, manage registrations, and coordinate admissions.

The ideal candidate has at least a high school diploma (healthcare admin degree preferred), proven customer service or admin experience, Bali-domiciled preferred, fluent English, and strong attention to accuracy. You will ensure confidentiality, liaise with medical staff, and guide patients through hospital services and procedures.