B2B Operations & Client Onboarding Specialist

PT Cerdas Digital Nusantara; Tangerang; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Cerdas Digital Nusantara is seeking a Business Operation Specialist to manage day-to-day operations for our B2B learning programs. You will coordinate class schedules, support the BD team, and ensure smooth delivery for corporate accounts.

You will handle client onboarding, ongoing communication, invoicing coordination with Finance, and post-program follow-ups. The role requires a Bachelor’s degree, at least one year in a related operational role with B2B experience, and fluent English for

Qualifications

• Bachelor’s Degree (S1) in any major required.
• Minimum 1 year of experience in an operational role handling B2B or corporate accounts; fresh graduates welcome.
• Fluent/active English proficiency (oral and written) at least upper-intermediate.

Responsibilities

• Operational Management & Project Support: manage day-to-day activities and forecast class schedules for clients and the BD team.
• Collaborate with BD Sales and Implementation leaders to align operations with growth.
• Coordinate with the Operations Team to ensure consistency and high service standards.

Skills

English fluency

Time management

Customer service mindset

Public speaking

Education

Bachelor’s Degree (S1) in any major

Tools

Google Spreadsheets

Zoom

Google Meet

MS Teams

Job description

PT Cerdas Digital Nusantara is seeking a Business Operation Specialist to manage day-to-day operations for our B2B learning programs. You will coordinate class schedules, support the BD team, and ensure smooth delivery for corporate accounts.

You will handle client onboarding, ongoing communication, invoicing coordination with Finance, and post-program follow-ups. The role requires a Bachelor’s degree, at least one year in a related operational role with B2B experience, and fluent English for