B2B Growth & Client Success Lead

BINUS Group; Jakarta Pusat; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

BINUS Group is seeking a results-driven Account Manager to generate corporate leads and manage Professional Services accounts. You will approach prospective clients, build lasting relationships, and align services with client needs to drive satisfaction.

The role emphasizes strong collaboration across departments, excellent stakeholder management, and proactive client solutions to support the company's business objectives in a dynamic market.

Qualifications

• Minimum 3 years of experience in Account Management or related roles, including B2B client handling.
• Experience in managing B2B clients and maintaining long-term relationships.
• Strong communication, interpersonal, and presentation skills.
• Excellent stakeholder management and relationship-building abilities.
• Customer-oriented mindset with ability to identify client needs and propose solutions.
• Good project coordination, organizational and problem-solving skills.
• Proficient in Microsoft Office; good command of English is an advantage.

Responsibilities

• Generate corporate leads, approach prospective clients, and manage Professional Services accounts.
• Increase customer satisfaction, identify customer needs and maintain alignment with current services in Professional Services.
• Build strong and effective internal cooperation which support the overall objectives of the departments.
• Ensure excellent operational process and service for all stakeholders.

Skills

Communication

Interpersonal skills

Presentation skills

Stakeholder management

Customer-oriented mindset

Project coordination

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

BINUS Group is seeking a results-driven Account Manager to generate corporate leads and manage Professional Services accounts. You will approach prospective clients, build lasting relationships, and align services with client needs to drive satisfaction.

The role emphasizes strong collaboration across departments, excellent stakeholder management, and proactive client solutions to support the company's business objectives in a dynamic market.