AWS Cloud Operations Engineer II

PT. Mastersystem Infotama; Jawa Barat; On-site; IDR 267,840,000 - 468,720,000; Full time

Job summary

PT. Mastersystem Infotama is seeking an L2 Cloud Engineer to lead cloud operations in a managed-service team focusing on AWS cloud infrastructure.

You will work on-site in the Jabodetabek area, collaborating with L1 engineers, presales, and project managers to execute daily operations and improvements. The role involves discussing customer workloads, implementing service requests, handling escalations, and producing incident and monthly infrastructure reports.

Qualifications

• Hands-on experience on AWS cloud infrastructure administration.
• Experience with AWS Landing Zone & Control Tower.
• IaC scripting with CloudFormation & Terraform.
• Linux administration and scripting.
• Container platforms such as Kubernetes, OpenShift or Docker.
• 2 years of hands-on AWS cloud engineering experience.
• Excellent problem-solving and cross-functional collaboration skills.

Responsibilities

• Work on-site in Jabodetabek Area with L1 engineers, presales and project managers.
• Discuss current architecture, improvements, solutions and potential workloads with customers.
• Perform and support service requests and change requests for customer environments.
• Respond to escalations from L1 Cloud Engineers and provide incident response.
• Troubleshoot issues and generate incident reports; perform root cause analysis.
• Create and review monthly cloud infrastructure reports with improvement recommendations.
• Develop and refine operational runbooks for daily operations.
• Share knowledge with internal teams and customers.

Skills

AWS Cloud

Networking

IaC

Linux scripting

Containerization

Incident management

Root cause analysis

Documentation

Cross-functional

Communication

Education

AWS Solutions Architect Professional

Tools

CloudFormation

Terraform

Kubernetes

Docker

OpenShift

Direct Connect

Job description

PT. Mastersystem Infotama is seeking an L2 Cloud Engineer to lead cloud operations in a managed-service team focusing on AWS cloud infrastructure.

You will work on-site in the Jabodetabek area, collaborating with L1 engineers, presales, and project managers to execute daily operations and improvements. The role involves discussing customer workloads, implementing service requests, handling escalations, and producing incident and monthly infrastructure reports.