Cloud Engineer L2

PT. Mastersystem Infotama; Jakarta Pusat; On-site; IDR 267,840,000 - 357,120,000; Full time

Job summary

PT. Mastersystem Infotama is seeking an L2 Cloud Engineer to manage cloud operations in an AWS environment. The role requires hands-on AWS administration, strong networking knowledge, and experience with multi-account setups using Landing Zone and Control Tower.

You will implement IaC with CloudFormation and Terraform, and work closely with cross-functional teams in Jabodetabek. The ideal candidate has 2 years of AWS cloud experience, AWS Solutions Architect Professional certification, and solid

Qualifications

• Hands-on experience in AWS cloud infrastructure administration.
• Proficient in networking concepts in AWS (VPCs, transit gateway, routing, firewalls, load balancers, Route53, Direct Connect, VPNs).
• Experience in AWS Multi-Account environments, including Landing Zone & Control Tower.
• Ability to create/use Infrastructure-as-a-code scripts with CloudFormation & Terraform.
• Experience managing Linux OS; scripting (shell, Python) is a plus.
• Familiar with container platforms (Kubernetes, OpenShift, Docker).
• AWS Solutions Architect Professional certification.
• 2 years of hands-on AWS cloud engineering experience.
• Strong problem-solving & communication skills for cross-functional work.

Responsibilities

• Work on-site in Jabodetabek Area and participate in cloud operations for the managed-service team.
• Collaborate with L1 engineers, presales, and project managers to run daily operations.
• Discuss current architecture, improvement, solutions, and potential new workloads with customers.
• Perform and support deployments, service requests, and change requests for customer environments.
• Create and review MOPs for deployments or changes.
• Respond to escalations from L1 Cloud Engineers and troubleshoot incidents.
• Create and review incident reports; perform root-cause analysis and problem reports.
• Produce monthly cloud infrastructure reports with improvement recommendations.
• Develop and refine operational runbooks for daily activities.
• Transfer knowledge to internal teams and customers.

Skills

AWS Cloud Infra

VPC & Networking

Landing Zone & Control Tower

CloudFormation & Terraform

Linux scripting

Kubernetes/OpenShift/Docker

Tools

Docker

Kubernetes

OpenShift

Job description

Responsible for cloud operational activities in managed-service team as L2 Cloud Engineer for AWS Cloud, such as the following :

• Work on-site in Jabodetabek Area
• Collaborate with L1 engineers, presales and project managers to create, execute & improve daily operation activities
• Involved in discussion with customer pertaining current architecture, improvement, solutions and potential new workloads
• Perform & support implementation, service request, and change request for customer environment
• Create & review method of procedures (MOP) for deployments or changes
• Response to escalation from L1 Cloud Engineers
• Troubleshoot issues & respond to incidents
• Create & review incident report
• Perform root cause analysis and create problem report
• Create and review monthly cloud infrastructure report, including recommendation for improvements that aligned with AWS best practices
• Create and improve operational runbooks for daily operations
• Involved in transfer knowledge activities to internal team & customer

Minimum Qualifications

Technical Requirement:

• Hands-on experience on AWS cloud infrastructure administration
• Proficient in networking concepts, including but not limited to VPCs, transit gateway, routing, firewalls, load balancers, Route53, Direct Connect and VPNs in AWS or on-premises.
• Experienced in AWS Multi-Account environment, such as implementing and managing AWS Landing Zone & AWS Control Tower
• Have the capability in creating and using Infrastructure-as-a-code (IaC) scripts with CloudFormation & Terraform
• Experienced in managing Linux operating system, and scripting (such as shell & python) is a plus
• Familiar with containerized application platform, such as Kubernetes, Openshift, or Docker is a plus

Non-technical Requirement

• Have AWS Solutions Architect Professional certification
• 2 years of hands-on experience in AWS cloud engineering
• Excellent problem-solving skills, with the ability to work independently and in cross-functional teams.
• Strong communication skills, both written and verbal, to articulate technical concepts to non-technical stakeholders.