Automotive Technician (Remote) (Contractor)

Geotab; Indonesia; À distance; IDR 796 319 000 - 1 327 199 000; Plein temps

Résumé du poste

Geotab is seeking a Field Service Technical Specialist to support customers, installation partners, and internal teams with expertise in vehicle telematics, installation standards, and new product field validation.

The role includes site visits, installation audits, live demonstrations, creating guides, and collaborating with Product, R&D, resellers, and customers to ensure quality and continuous improvement in the field.

Qualifications

• Experience with field service and installation processes is preferred.
• Strong troubleshooting and technical documentation skills.

Responsabilités

• Deliver technical support and quality assurance across installation and field services ecosystem.
• Create and maintain installer certification programs and installation guides; support customers and resellers with technical specifications.

Connaissances

Vehicle Telematics

Installation Standards

New Product Validation

Description du poste

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Service Technical Specialist who will be responsible for supporting customers, installation partners, and internal teams with technical expertise in vehicle telematics, installation standards, and new product field validation. If you love hands‑on technical work, building relationships, and driving quality in the field — and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Field Service Technical Specialist, your key area of responsibility will be delivering technical support and quality assurance across Geotab's installation and field services ecosystem. You will be responsible for providing design input to the New Product team, conducting site visits to support telemetry projects and pilot programs, performing installation audits, and ensuring installation partners meet Geotab's quality standards. You will also need to create and maintain installer certification programs, develop technical documentation and installation guides, and support customers and resellers with technical specifications and data requirements. When required, you will perform live installations as part of demonstrations or training engagements and produce photo and video content for installation guides in collaboration with the Learning & Development team.

To be successful in this role, you will be a highly organized, detail‑oriented problem‑solver who thrives in a fast‑paced, field‑based environment. You will need to work closely with Product and R&D personnel, resellers, customers, and third‑party installation partners — building trust, communicating technical requirements clearly, and driving continuous improvement in the processes and systems you touch. In addition, the successful candidate will have a genuine entrepreneurial mindset, comfort working in a flat organization, and the adaptability to manage shifting priorities