Quality Assurance Manager - ISO 9001/14001 & 8D Leader

PT WIK Far East Batam; Batam; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT WIK Far East Batam is seeking an experienced QA/QC supervisor to lead IQC/SPC/OQC teams in molding and die casting, ensuring quality targets and audits compliance at Batam operations.

The role requires a mechanical/electrical engineering degree with 3–5 years in a similar position, strong 8D, QC tools, and fluent English. Join a German company with a global footprint and drive continuous quality improvements.

Qualifications

• Bachelor’s degree in mechanical and electrical engineering and minimum 3 - 5 years’ experience in the same position.
• Certified and highly experienced in process audit internal and external, introduction of ISO 22000 & GMP standard, certified ISO 9001 & 14001.
• Strong in 8D methodology and familiar with QC 7 tools.
• Familiar with quality continuous improvement, decision making for parts disposition, managing IPQC and handle customers complaint management.
• Fluent in English, solid skill for Microsoft office and good attitude, adaptability to company culture, teamwork spirit and influence skills, problem solving skills, able to handle multi-task and seek lean and continuous improvement, active listening, presentation skills.

Responsibilities

• Manage and supervise all activities of IQC/SPC/ OQC team, and monitor quality performance at Molding & Die Casting and work with related departments to achieve quality target.
• Keep the system of ISO 14001 & ISO 9001 consistent with the updated company operation, plus the consistency with the most updated international standard. Conduct process audit internal & support preparation for external audit and follow up on internal & external audit complaints.
• Create, review, and update test plan in RQM to be performed by SPC. Perform internal training for new part/product standards to inspector (SPC & Leaders).
• Responsible for key process release & process / product evaluation based on systematic approach such as MSA, process capability study for internal & external customers. Taking part in 8D team for customer complaint to ensure follow up implementation of corrective action.
• Provide disposition, direction related to quality issues found by IQC/SPC/ OQC and analysis for quality issues at production follow up until closed, proactive and constructive feedback to system and product problems with the aim of corrective actions and evaluation reports for prevention and correction.
• Support on the continuous improvements and provide technical advice or proposal/methods to the management regarding productivity/efficiency, innovation, cost savings, quality of products and other defined performance indicators and 6S implementation within QA Department.

Skills

8D methodology

Problem solving

Teamwork

Active listening

Presentation skills

English fluency

Adaptability

Education

Bachelor’s degree in mechanical and electrical engineering

Tools

QC 7 tools

Microsoft Office

Job description

PT WIK Far East Batam is seeking an experienced QA/QC supervisor to lead IQC/SPC/OQC teams in molding and die casting, ensuring quality targets and audits compliance at Batam operations.

The role requires a mechanical/electrical engineering degree with 3–5 years in a similar position, strong 8D, QC tools, and fluent English. Join a German company with a global footprint and drive continuous quality improvements.