Associate Communications Lead for Client Engagement

C+C&Co; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

C+C&Co is seeking an Associate Communication Manager to support operational productivity through fluent project and account management and client engagement. You will collaborate closely with the Communication Manager to address demands across diverse client profiles and industries, delivering responsive, high-value communication solutions.

Responsibilities include brand advocacy, client liaison, timeline management, and producing reports on campaign performance, contracts, renewals, and vendor

Qualifications

• Minimum of 3 years' experience in the creative industry.
• High level of experience in project management and account servicing across various types of creative projects and deliverables.
• Good knowledge of marketing and advertising channels (Meta Business Suite, Facebook, Instagram, TikTok, Google, etc.), social media reporting tools, and social media listening tools.
• Experience in building effective multi-channel marketing strategies, including IMC, Social Media and other channels.
• Proficiency in campaign, channel analysis and reporting across various mainstream marketing and social media channels.
• Excellent analytical skills with the ability to synthesize data into actionable insights.
• Strong organizational, leadership, and problem-solving skills.
• Ability to work independently and as part of a team.
• Highly detailed and goal-oriented with excellent communication and presentation skills.
• Open-minded, empathetic team player with AI fluency.

Responsibilities

• Serve as the primary point of contact for assigned clients and build strong relationships.
• Represent C+C&Co across multiple platforms through authentic brand advocacy.
• Collaborate with the Communication Manager to deliver responsive, high-value communication solutions.
• Create comprehensive briefs and manage timelines and client communications throughout projects.
• Produce project reports including tracking marketing campaigns, renewals and billings.
• Organize and coordinate meetings with internal and external stakeholders.
• Maintain high-quality communication with the Communication Manager and improve project processes.
• Identify solutions and ideate strategic responses to client issues.
• Support team development and knowledge sharing, including weekly meetings.

Skills

Project management

Account servicing

Client engagement

Marketing channels

Social media analytics

Leadership

Communication

Presentation

AI fluency

Tools

Meta Business Suite

Facebook

Instagram

TikTok

Google Analytics

Job description

C+C&Co is seeking an Associate Communication Manager to support operational productivity through fluent project and account management and client engagement. You will collaborate closely with the Communication Manager to address demands across diverse client profiles and industries, delivering responsive, high-value communication solutions.

Responsibilities include brand advocacy, client liaison, timeline management, and producing reports on campaign performance, contracts, renewals, and vendor