Assistant, Information Center (Student Employee)

Carroll Community College Foundation; Yaur; On-site; IDR 341,292,000 - 390,048,000; Part time

Job summary

Carroll Community College is seeking a Student Employee to assist daily operations of the Information Center and welcome faculty, staff, visitors, and students.

You will answer the multi-line phone system, respond to inquiries with directions, and support updates to information systems used by the Information Desk or Facilities Department. Shifts vary and are arranged at the department's discretion.

This role is suitable for Work Study students; the position pays $15.00 per hour.

Qualifications

• High school diploma required.
• Proficient keyboarding and basic MS Office skills (Outlook, Word, Excel).
• Attention to detail and accuracy mandatory.
• Dependability and promptness are essential.
• Good phone manner and clear communication are required.
• Work-Study eligible students preferred.

Responsibilities

• Assist with daily functions of Information Center
• Provide friendly welcome to faculty, staff, visitors and students
• Answer multi-line phone system
• Respond to in-person inquiries by giving information, directions, and occasionally accompany people to various locations on campus
• Assist as required to update information systems used by Information Desk or Facilities Department

Skills

Keyboarding

Outlook

Word

Excel

Attention to detail

Dependability

Phone manner

Work Study

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

Category

Student Employee

Application Deadline

Ongoing Pool

Department

Administration/Facilities

Contact

Student Employment - [e-mail]

Salary

The hourly rate of pay for this student employment position is $15.00 per hour.

Responsibilities

• Assist with daily functions of Information Center
• Provide friendly welcome to faculty, staff, visitors and students
• Answer multi-line phone system
• Respond to in-person inquiries by giving information, directions, and occasionally accompany people to various locations on campus
• Assist as required to update information systems used by Information Desk or Facilities Department

Job Requirements

Required Skills And Qualifications

• High school diploma
• Keyboarding, and some knowledge of Outlook, Word and Excel programs
• Attention to detail and accuracy
• Dependability and promptness are musts
• Good phone manner and communication skills essential
• Work Study students

Preferred Skills And Qualifications

• Professionalism interacting with customers and co-workers
• Knowledge of campus, policies and resources
• Discretionary judgment to maintain confidentiality and when using public two-way radios
• Ability to work independently
• Some flexibility with work schedule.

Hours Needed

Shifts will vary and are at discretion of the department.

• Commonly include Mon. - Thu. 8am -12n, & 4pm-8pm; Fri. 10a-2p and Rotating Saturdays 9am-1p

Eligibility and Requirements

Student Workers under the age of 18 must provide a valid work permit prior to starting employment.

The application will be held for one year, July 1 to June 30.

What to Expect

• Interview with the hiring supervisor for the position of interest.
• If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.
• Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to [e-mail]
• Create a work schedule with your supervisor that does not conflict with your class schedule.
• When all forms are turned in you and your supervisor will be notified so a start date can be established.

Carroll Community College is committed to fostering a welcoming environment for all. We are proud to be an equal opportunity employer.