Art & Design Showroom Lead

Cv Dunia Bali; Denpasar; On-site; IDR 70,000,000 - 110,000,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Employee discounts

Comprehensive benefits

Dynamic retail environment in Denpasar

Job summary

Cv Dunia Bali is seeking an experienced Retail Sales Lead in Denpasar to guide on-floor operations and assist the store manager in driving sales while ensuring an exceptional customer experience.

You will mentor associates, uphold brand standards, and foster a positive, productive sales environment in the Denpasar store.

Qualifications

• Proven experience in a retail sales environment with 1–2 years in a supervisory or lead role.
• Strong understanding of sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to train and mentor junior staff effectively.
• Proficiency with POS systems and basic retail software.

Responsibilities

• Lead and motivate the sales team to achieve daily and weekly targets.
• Provide training on product knowledge, sales techniques, and customer service standards.
• Oversee daily sales floor operations, including product presentation and engagement.
• Handle escalated customer inquiries and resolve issues to ensure satisfaction.
• Monitor performance and coach individual team members.
• Assist with inventory, visual merchandising, and store tasks as needed.

Skills

Retail leadership

Customer service

Mentoring staff

POS systems

Tools

POS systems

Job description

Our client is seeking an experienced and motivated Retail Sales Lead to guide their sales floor operations in Denpasar. You will assist the store manager in leading the sales team, driving sales performance, and ensuring an exceptional customer experience. This role is key to fostering a positive and productive sales environment, mentoring associates, and upholding the brand's standards, contributing to the overall success and reputation of the store in Denpasar.

Key Responsibilities

• Assist the Store Manager in leading and motivating the sales team to achieve daily and weekly sales targets.
• Provide guidance and training to sales associates on product knowledge, sales techniques, and customer service standards.
• Oversee daily sales floor operations, ensuring optimal product presentation and customer engagement.
• Handle complex customer inquiries and resolve escalated issues to ensure customer satisfaction.
• Monitor sales performance and provide feedback and coaching to individual team members.
• Assist with inventory management, visual merchandising, and operational tasks as needed.

Requirements

• Proven experience in a retail sales environment, with at least 1-2 years in a supervisory or lead role.
• Strong understanding of sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to train and mentor junior staff effectively.
• Proficiency in using point-of-sale (POS) systems and retail management software.
• Demonstrated ability to drive sales and achieve targets in a dynamic retail setting in Denpasar.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for career advancement into management roles.
• Employee discounts on a wide range of products.
• Comprehensive benefits package.
• A dynamic and supportive retail environment in the heart of Denpasar.

Location: Jalan A.A. Gede Rai, Lodtunduh, Ubud Bali 80571, Indonesia

Position Type: Full Time